Revenue Cycle Patient Services Specialist (96119) - US DERMATOLOGY Partners

Responsible for service calls from patients regarding outstanding statement...SECTION 3: Experience Requirements

Three (3)+ years of work experience in medical billing and customer service experience.

SECTION 4: Knowledge, Skills and Abilities Requirements

Thorough knowledge of handling multiple phone lines

Thorough knowledge of medical billing procedures and medical insurance, including credit and collection procedures required.

Thorough knowledge of medical accounts receivable collection procedures, including knowledge of insurance correspondence required.

Detail oriented, professional attitude, reliable

Ability to diffuse complex and confrontational situations with patients and practice staff

Management and organizational skills to support the leadership of this function

Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations

Interpersonal skills to support customer service, functional, and team mate support needs

Able to communicate effectively in English, both verbally and in writing

Mathematical and/or analytical ability for basic to intermediate problem solving

Basic to intermediate computer operation

Proficiency with Microsoft Excel, Word, and Outlook

Specialty knowledge of systems relating to job function

Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines

SECTION 5: Supervisory Responsibilities:

This position has no supervisory responsibilities.