Revenue Enablement Director (Loqate) - GBG

About GBG  

GBG is the leading expert in global identity and location. In an increasingly digital world, GBG helps businesses grow by giving them intelligence to make the best decisions about their customers, when it matters most.  

Every second, our global data, agile technology, and expert teams, power over 20,000 of the world's best-known organisations to reach and trust their customers.  

Why you should be@GBG  

Reach 

The precision of location data is critical to businesses that need to know exactly where their customers are so they can reduce failed deliveries, share great customer experiences and remove unnecessary costs. We provide the unique insight to know locations as well as the people who live there, because we understand global addresses better than anyone else.  

This means our customers have confidence that their products and services will arrive in time and to the right location In the race to serve global customers, we exist to help every business in the world, reach every customer in the world.   

Trust  

When a digital business grows, most customers are genuine. However, many are fraudsters who manipulate identities to gain illegitimate access. We give our customers unique insight to decide which are trustworthy and which are fraudulent, because we understand identity better than anyone else. 

This means businesses can confidently onboard good customers, reward great customers and reject fraudsters. In the fight against Identity, Fraud, trust is key, so the more you can know and the earlier you know it, the better decisions you can make.  

The Team

The Revenue Enablement Director function has been recently created to focus on accelerating growth from key product lines in the US. This new team member will provide a critical revenue driver in the commercial team – complementing the customer-driven approach of the sales team with a product-driven approach, seeking to maximize penetration of our big product bets in existing customers and new prospects. Training our GTM team will be a key focus and will become a conduit to feed information back and forth throughout the organization.

The Role

This role will report to the CRO of Loqate’s America Business, who sits on the senior management team. It is a sole contributor role but will be expected to form strong and productive relationships with internal stakeholders and customers.

What we're looking for

• 5-10 years of experience in product enablement or a related function, preferably within a SaaS environment
• Aptitude for learning the ins and outs and technical nuances of our products
• Experience in managing and updating product certifications
• eCommerce industry expertise a plus, but will work across many verticals
• Ability to collaborate effectively with cross-functional teams, including Product, Product Marketing, Sales, and Customer Success
• Experience working for a global organization, coordinating with colleagues across different time zones
• Critical thinking, analysis, troubleshooting, and problem-solving ability
• Intrinsically motivated learner who is as comfortable working on their own as well as in a team environment
• Excellent communication (written and oral), analytical, interpersonal, and problem-solving skills
• Ability to create an innovative, collaborative, and supportive culture

Requirements

This role will work in partnership with other cross-functional enablement team members .

• The Revenue Enablement Manager position will design and manage the product enablement strategy to ensure all GTM teams have the product-selling skills, knowledge, and resources they need to be successful in their roles
• Develop in-depth knowledge and hands on working experience with all GBG products
• Link internal and external messaging; highly proficient at understanding how our products work so that they can provide internal product documentation, usage of the product via demos, presentations on value proposition, use cases, pricing, and full details for enablement of the new products
• Ensure comprehensive understanding and seamless integration of the product roadmap and new features within GTM teams, empowering them to adeptly apply this knowledge to daily activities such as Sales demos, QBRs, fostering a consistently high level of product expertise across all customer touchpoints
• Evaluate all product releases to extract critical information and tailor the communication to each GTM team based on their specific needs showcasing tangible value and relevant metrics
• Build and keep strong relationships with cross-functional stakeholders from Go-to-Market teams (Sales, Customer Success, & Marketing) to ensure a deep understanding of their needs, learning objectives and skills gaps is factored into the successful launch of our products
• Create and support training on Market trends, Sales Methodologies, Product releases and needs, etc...
• Produce high-quality, detailed, and clear training materials (presentations, video tutorials, how-to guides, FAQs). Collaborate with others on Product Enablement to ensure these tools are properly aligned to internal use of products
• Be an internal advocate and promoter of GBG/Loqate products, connecting stakeholders to our vision/strategy, and supporting department-specific product enablement needs

Benefits

To find out more  

As an equal opportunity employer, we are committed to providing fair opportunities for everyone regardless of age, gender race/ ethnicity, sex, religion, age, nationality, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Everybody is welcome and our inclusion and diversity programme, be/yourself, is designed to ensure that you can thrive. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. 

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to behired@gbgplc.com and we’ll be in touch. You can also check out our career site here.  

Why not apply and make life@GBG work for you?