Revenue Enablement Operations Manager - Tricentis Americas, Inc.

Tricentis is looking for a Revenue Enablement Operations Manager to develop, improve and drive success of our go-to-market functions. They will have depth of experience in program and system management in the Revenue Enablement space. They have a proven track record of taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. Our ideal candidate is resourceful, customer-focused, and team-oriented. They can build strong relationships with key stakeholders, shift gears in line with business priorities, and enjoy the challenges of developing and improving processes in a dynamic organization. The Revenue Enablement Operations Manager must be self-driven with a high degree of ownership and have strong business acumen, excellent communication skills, and planning/project management skills. 

Responsibilities 

• Develop and enhance enablement project management processes and procedures for the enablement team (including content governance framework and processes, project or program plans, deliverables, tracking dashboards, templates, resources, and schedules) that improve and increase efficiency in project execution. 
• Manage the administration of our Learning Management System (LMS) including, but not limited to course assignments, reporting, keeping the user views fresh with new information, and answering user questions. 
• Implement mechanisms for measuring KPIs and build reports and dashboards that monitor progress and show business impact to inform actions. 
• Manage the Sales Onboarding program to minimize the ramp to productivity for New Hires. 
• Coordinate and communicate to ensure seller and sales leaders are informed, engaged, and strategically aligned to our attainment goals. This includes a communication strategy and quarterly calendar. 
• Partner with enablement leadership to build and maintain the enablement team’s operating model for program rigor, and measurement strategy. 
• Maintain strong vendor relationships with LMS, CMS and other GTM tool vendors to drive continual ROI, innovation, and scale. 
• Assist with logistics and execution of annual kickoff and other in-person or virtual events to ensure an exceptional participant experience. 
• First Year Deliverables 
• Design, deliver, and get adoption of a centralized Sales Enablement learning hub (LMS) to compliment the content management repository. 
• Implement processes and systems for revenue enablement requests, delivery, and business impact.  
• Create reports and dashboards that are shared with Sales leaders to inform learning and impact. 

Requirements 

• 3+ years managing an LMS to include user (records, accounts, etc.) management, Docebo LMS experience preferred. CSS skills preferred to enable customization of LMS. 
• 7+ years of work experience in the areas of sales enablement operations, including project management, collaborating with stakeholders, and keeping multiple tasks/projects on target. 
• Self-aware professional who seeks feedback and opportunities for development. 
• Experience working in a remote, globally distributed team in a fast-paced, scale-up environment strongly preferred.

Tricentis Core Values: 

Knowing what we need to achieve and how to achieve it is important. Tricentis core values define our ways of working and the behaviors we model that create an enjoyable and successful Tricentis life.

• Demonstrate Self-Awareness: Own your strengths and limitations.
• Finish What We Start: Do what we say we are going to do.
• Move Fast: Create momentum and efficiency.
• Run Towards Change: Challenge the status quo.
• Serve Our Customers & Communities: Create a positive experience with each interaction.
• Solve Problems Together: We win or lose as one team.
• Think Big & Believe: Set extraordinary goals and believe you can achieve them.

Why You’ll Love Working at Tricentis:

• Market conform salary + success-oriented bonus.
• Supportive and engaged leadership team.
• Career path and professional and personal development.
• 401(k) plan, full benefits package available.
• Company paid Disability and Life Insurance.
• Hybrid work environment.
• Our commitment to diversity and inclusion runs deep. We actively seek out those with different perspectives and consciously take steps to ensure everyone has a voice.
• We’re a global company! Potential to visit one of our many offices around the world including in Austria, Australia, Belgium, Denmark, Germany, India, Netherlands, Singapore, Switzerland, Poland, United States, and the UK.

Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran.