Revenue operations analyst at Creative Financial Staffing

Denver, CO

Role Overview:

Primary Focus: Partner with Finance and Sales to manage sales commissions, forecasting, KPIs, and renewals.
Key Functions:
- Administer and improve global renewals process.
- Forecast revenue trends and reduce customer churn.
- Ensure accurate and timely billing and reporting.
- Analyze revenue data to support financial strategy.
Location: Hybrid, based in Denver, CO.
Reports to: VP of Finance.

Key Responsibilities:

Revenue Management:
- Ensure accurate entry of new and annual renewals in CRM.
- Identify revenue leakage and forecast revenue renewal trends.
- Collaborate with Sales and Customer Success for billing coordination.
- Report on ACV, M&S, training, support, and retention metrics.
Data and Reporting:
- Turn pipeline data into actionable insights and track sales productivity.
- Generate monthly, quarterly, and annual revenue reports.
- Assist in sales commission calculations and policy improvements.
Cross-Functional Collaboration:
- Work with sales, marketing, and other teams on forecasting, renewals, and budgeting.
- Ensure CRM data accuracy (HubSpot), and provide sales support.
System & Process Improvement:
- Support the implementation of tools for billing, renewals, and reporting.
- Develop process documentation and train end-users.
Ad-Hoc Financial Support: Conduct analyses to support business initiatives and deliver metrics and dashboards.

Qualifications:

Education: Bachelor's degree in Finance, Accounting, or related fields.
Experience:
- 2+ years in sales operations or financial analysis (preferably in SaaS or tech environments).
- Familiarity with CRM tools like HubSpot or Salesforce.
- Knowledge of accounting principles and revenue recognition standards (ASC 606/IFRS 15).
Skills:
- Strong analytical skills and proficiency in Excel.
- Experience with analytics tools (Tableau/Power BI) is a plus.
- Excellent communication and interpersonal abilities.

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