Revenue Operations Manager - Lightning AI
Palo Alto, CA
About the Job
Who We Are
Lightning AI is the company reimagining the way AI is built. After creating and releasing PyTorch Lightning in 2019, Lightning AI was launched to reshape the development of artificial intelligence products for commercial and academic use.
Focusing on simplicity, sustainability, modularity, and extensibility, Lightning AI streamlines the lifecycle of machine learning development to expand widespread AI adoption. Our aim is to enable individual and enterprise users to build deployment-ready AI tools without having to hire experts or sink resources into in-house infrastructure.
Lightning AI has offices in New York City, Palo Alto, and London, and is backed by $58.6 million in funding from Coatue, Index Ventures, Bain Capital Ventures, and Firstminute.
Our Values
We are building a company of people who care deeply about the impact of AI on our society. We value:
- Integrity: AI is bound to change how we interact with computers, each other, and the world—for the better. We are committed to building an inclusive company and developing ethical AI that improves humanity.
- Perseverance: Be bold, take the initiative, and make decisions with confidence. We empower our community, clients, and colleagues to tackle the impossible.
- Curiosity: We are genuinely interested in finding solutions to advance the state of AI research and foster its application in novel products. It's not about whether we can solve the problem, but how.
We also recognize the genuine lack of diversity in our industry, which has to change. One of our goals is to help drive that change. Lightning AI is fully committed to diversity, equity, and inclusion in all of its practices, especially when it comes to growing our team. Our culture promotes inclusion, and we embrace how rewarding it is to work with people from all walks of life.
What we're looking for
We are looking for our first in-house revenue operations member. Reporting to the COO, this individual will be instrumental in scaling revenue across the full customer lifecycle from marketing to customer experience. You will oversee our revenue stack and work closely with the executive team to align our revenue goals and drive business growth.
You will be joining the Sales Team and report to our COO. This is a hybrid role based in either Palo Alto or New York City with in-office requirements of 2 days per week. The salary range for this role is $110,000 - $140,000.
What You'll Do
- Oversee revenue operations from marketing to customer experience with the greatest emphasis on sales operations experience
- Analyze revenue data to identify trends, patterns, and areas for improvement.
- Implement and manage CRM systems to track sales activities and performance.
- Serve as the admin for the sales and marketing tech stacks.
- Implement best practices for sales methodologies, forecasting, and pipeline management
- Oversee the collection, analysis, and reporting of sales data to drive informed decision-making
- Create key weekly, monthly, and quarterly operational processes & deliverables to keep revenue teams on track to meet goals
What You'll Need
- 5+ years of experience in revenue operations, sales operations, or a related field.
- Strong analytical skills and proficiency in data analysis tools (e.g., Excel, SQL, Tableau)
- Experience with CRM and marketing automation systems (e.g., Salesforce, HubSpot)
- Ability to manage multiple projects and prioritize effectively in a fast-paced environment
- Experience presenting data to management, and translating complex data and trends into clear actionable insights
Benefits and Perks
We offer competitive base salaries and stock options with a 25% one year cliff and monthly vesting thereafter. For our international employees, we work with Velocity Global to pay you in your local currency and provide equitable benefits across the globe.
In the US, we offer:
- 90% monthly premium contributions towards medical and 100% monthly premium contributions towards select dental and vision plans for you and your dependents
- Life and AD&D insurance
- Flexible paid time off plus 1 week of winter closure
- Generous paid family leave benefits
- $500 monthly meal reimbursement, including groceries & food delivery services
- $1,000 home office stipend
- $1,000 annual learning & development stipend
- 100% Citibike membership (NYC only)
- $45/month gym membership
- Additional various medical and mental health services