Revenue Tax Analyst 3 - Quality Control - Louisiana Department of State Civil Service
Baton Rouge, LA
About the Job
Revenue Tax Analyst 3 - Quality Control
Print (https://www.governmentjobs.com/careers/louisiana/jobs/newprint/4714478)
Apply
Revenue Tax Analyst 3 - Quality Control
Salary
$2,784.00 - $5,460.00 Monthly
Location
Baton Rouge, LA
Job Type
Classified
Job Number
RPC-11624-AB
Department
Revenue-Office of Revenue
Opening Date
11/06/2024
Closing Date
11/11/2024 11:59 PM Central
+ Description
+ Benefits
+ Questions
Supplemental Information
The Louisiana Department of Revenue (LDR) is responsible for fairly and efficiently collecting state tax revenues to fund public services, to regulate charitable gaming and the sale of alcoholic beverage and tobacco, and to support state agencies in the collection of overdue debts. Collectively, each program, unit, division and group work together to provide the core services to taxpayers of the State of Louisiana and stakeholders of the agency. LDR is comprised of the following groups: Tax Collection, Charitable Gaming, Alcohol and Tobacco Control (ATC), Debt Recovery and Louisiana Tax Free Shopping Commission.
The Revenue Processing Center is responsible for the timely front-end processing of all tax returns, payments and related documents, including deposit of funds and data capture of tax information. Annually the division will process 13 million pieces, including tax returns for 38 different taxes, associated remittances, supporting documentation and correspondence and internal documents. These items include tax payments of $2 billion general fund dollars. Several methods are utilized to accomplish these goals. The functions are performed using permanent and temporary staff, variable scheduling and shift work, and pay differentials to hire and retain employees. Performance of these functions directly impacts the cash flow for the state and the issuance of taxpayer refunds or collection notices.
ABOUT THIS POSITION:
This position supports all RPC units and is responsible for performing the high level processing functions required to validate taxpayer information prior to transmission to the Revenue Information System. Independent knowledge of the filing requirements and form types for all 38 taxes administered by LDR is essential for the proper performance of job duties. In addition, this position has the added responsibility of creating training documents and keeping RPC employees informed of process changes. The activities performed by this position are the final manual review of the majority of tax returns and payments for all taxes.
Duties include, but are not limited to:
+ Uses independent knowledge of form design and fill in requirements to review for accuracy the applications being used by lower level Administrative Coordinators/Revenue Tax Analysts and seasonal employees.
+ Monitors workflow and pending queues, assigning other units or personnel as needed to cover functions.
+ Reviews deleted transactions and determines appropriate routing for reprocessing.
+ Performs other related tasks at the direction of the Unit supervisor(s).
AN IDEAL CANDIDATE SHOULD POSESS THE FOLLOWING COMPETENCIES:
+ Displaying Expertise: The ability to exhibit specialized skills or knowledge gained from experience or training.
+ Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.
+ Using Data: The ability to use relevant and valid data to inform a recommendation for action.
How to Apply:
No Civil Service test score is required in order to be considered for this vacancy.
Applications will be rejected if the applicant fails to meet the minimum qualifications, submits an incomplete application or fails to apply by the closing date of the announcement.
Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. The selected candidate will be required to submit original documentation upon hire.
If you are applying for a position which requires a baccalaureate and/or master's degree you may apply 90 days prior to receipt of your degree however the effective date of the appointment cannot be prior to your graduation date. Please contact the HR representative listed below to ensure that your application is accepted as eligible.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.*
For further information about this vacancy contact:
Alexis Bowser
Louisiana Department of Revenue
Human Resources Division
P.O. Box 66378
Baton Rouge, LA 70896
Alexis.Bowser@la.gov
The Louisiana Department of Revenue is an Equal Opportunity Employer.
Louisiana is a State as A Model Employer for People with Disabilities.
VACANCY INFORMATION:
This posting may be used to fill vacancies in other divisions available within the Louisiana Department of Revenue within 90 days of the closing date.
This position may be filled as a:
· Probational Appointment
· Job Appointment
· Promotion (open to all statewide classified and agency wide permanent status employees)
· Detail to Special Duty
· Classified WAE
Current permanent status classified state employees may be required to accept a Probational appointment if selected. If filled as a Job Appointment, there is a possibility that this position may be converted to a Probational Appointment should funding become available.
This position will be domiciled inEast Baton Rouge Parish. Applicants must select this parish on their application to indicate that they are available to work in the parish of this vacancy.
A Tax and Natural Disaster Clearance will be conducted on all selected applicants to validate the timely submission of tax returns and payments. It is a requirement that all Revenue employees must adhere to all tax laws of the State of Louisiana.
LA R.S.15:587.5, 587.6 and the IRS require the Louisiana Department of Revenue to conduct a criminal history records check of a prospective employee who will access federal tax information to perform job duties. Any applicant who receives and accepts a conditional offer of employment will require a completed criminal history records check prior to his or her first day of work.
Minimum Qualifications
MINIMUM QUALIFICATIONS:
Three years of experience in which clerical work was a major duty.
SUBSTITUTIONS:
Training in a business or clerical-related curriculum in a business school or technical institute will substitute for the required experience on the basis of six months of training for six months of experience for a maximum of one year of the required experience.
Completion of a business or clerical-related curriculum in a business school or technical institute will substitute for a maximum of one year of the required experience.
College training will substitute for the required experience on the basis of 15 semester hours for six months of experience.
NOTE:
Business or technical school training with less than completion will only be credited in six month increments. Similarly, college training will only be credited in 15 semester hour increments.
NOTE:
Any college hours or degree must be from an accredited college or university.
Job Concepts
Function of Work:
To assist taxpayers by analyzing, adjusting, collecting payments, and resolving discrepancies on accounts relative to tax due notices.
Level of Work:
Advanced.
Supervision Received:
General from Revenue Tax Analyst Supervisor or higher-level personnel.
Supervision Exercised:
None.
Location of Work:
Department of Revenue.
Job Distinctions:
Differs from Revenue Tax Analyst 2 by the presence of more complex responsibilities.
Differs from Revenue Tax Analyst Supervisor by the absence of responsibility for direct supervision of Revenue Tax Analysts.
Examples of Work
Based on each position's assigned division/office, performs advanced, complex duties to include substantial contact with taxpayers.
Assists taxpayers in preparing tax forms, tax returns, and tax registration forms; responds to inquiries regarding such.
Determines validity and accuracy of assessed tax liabilities by reviewing forms, documents, and payments for compliance with tax laws.
Contacts taxpayers to clarify and obtain information; informs taxpayer of tax account status, legal rights, and obligations, and computes penalty and interest.
Determines appropriate collection action (i.e. informal installment agreement, penalty waiver, extensions, etc.) as a means of satisfying liabilities, based on account history and taxpayer response.
Initiates billings on accounts not complying with filing requirements by calculating and assessing tax amount.
Sells cigarette tax stamps to authorized wholesale tobacco dealers; prepares reports on sales.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave– Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
+ New Year's Day
+ Martin Luther King, Jr. Day,
+ Mardi Gras,
+ Good Friday,
+ Memorial Day,
+ Independence Day,
+ Labor Day,
+ Veteran's Day,
+ Thanksgiving Day and Christmas Day.
* Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your_Retirement_System.mp4) to give you more detailed information about their system
+ Teacher's Retirement System of Louisiana (www.trsl.org),
+ Louisiana School Employees Retirement System (www.lsers.net), among others
01
LDR-Do you have any friends or family members who currently work for LA Department of Revenue? If so, please list their name(s) and relation to you. If not, please enter "N/A".
02
LDR- LA. R.S.15:587.5, 587.6 and the IRS require the Louisiana Department of Revenue ("LDR") to conduct a criminal history records check of a prospective employee who will access federal tax information to perform his job duties. If you are given a conditional offer of employment, a criminal history records check will occur before your first day of work. The check requires submission of your fingerprints that will be run through national and state databases to determine if any criminal offenses are connected to your name. Your name will also be run through local databases to check the same. After that, you will be subject to these checks, at minimum, every 5 years during your employment at LDR. Check the "Yes" box below to show your understanding of this information.
+ Yes
+ No
03
DE: Rate your ability to display expertise based on our definition: The ability to exhibit specialized skills or knowledge gained from experience or training.
+ 1= I have no experience and/or am uncomfortable displaying expertise
+ 2= I have limited experience or require assistance to display expertise
+ 3= I can display expertise
+ 4= I can display expertise and help others improve their ability to display expertise
04
DE: Explain your rating by providing specific and relevant examples in the box below.
05
FC: Rate your ability to focus on customers based on our definition: The ability to serve the needs of those who support and/or rely on the services provided.
+ 1= I have no experience and/or am uncomfortable focusing on customers
+ 2= I have limited experience or require assistance to focus on customers
+ 3= I can focus on customers
+ 4= I can focus on customers and help others improve their ability to focus on customers
06
FC: Explain your rating by providing specific and relevant examples in the box below.
07
UD: Rate your ability to use data based on our definition: The ability to use relevant and valid data to inform a recommendation for action.
+ 1= I have no experience and/or am uncomfortable using data
+ 2= I have limited experience or require assistance to use data
+ 3= I can use data
+ 4= I can use data and help others improve their ability to use data
08
UD: Explain your rating by providing specific and relevant examples in the box below.
09
Are you expected to graduate within the next 90 days?
+ Yes
+ No
10
If you answered 'yes' to the previous question, please list your anticipated graduation date below. If you answered 'no,' enter N/A.
Required Question
Agency
State of Louisiana
Address
For agency contact information, please refer to
the supplemental information above.
Louisiana State Civil Service, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
Apply
Please verify your email addressVerify Email
Print (https://www.governmentjobs.com/careers/louisiana/jobs/newprint/4714478)
Apply
Revenue Tax Analyst 3 - Quality Control
Salary
$2,784.00 - $5,460.00 Monthly
Location
Baton Rouge, LA
Job Type
Classified
Job Number
RPC-11624-AB
Department
Revenue-Office of Revenue
Opening Date
11/06/2024
Closing Date
11/11/2024 11:59 PM Central
+ Description
+ Benefits
+ Questions
Supplemental Information
The Louisiana Department of Revenue (LDR) is responsible for fairly and efficiently collecting state tax revenues to fund public services, to regulate charitable gaming and the sale of alcoholic beverage and tobacco, and to support state agencies in the collection of overdue debts. Collectively, each program, unit, division and group work together to provide the core services to taxpayers of the State of Louisiana and stakeholders of the agency. LDR is comprised of the following groups: Tax Collection, Charitable Gaming, Alcohol and Tobacco Control (ATC), Debt Recovery and Louisiana Tax Free Shopping Commission.
The Revenue Processing Center is responsible for the timely front-end processing of all tax returns, payments and related documents, including deposit of funds and data capture of tax information. Annually the division will process 13 million pieces, including tax returns for 38 different taxes, associated remittances, supporting documentation and correspondence and internal documents. These items include tax payments of $2 billion general fund dollars. Several methods are utilized to accomplish these goals. The functions are performed using permanent and temporary staff, variable scheduling and shift work, and pay differentials to hire and retain employees. Performance of these functions directly impacts the cash flow for the state and the issuance of taxpayer refunds or collection notices.
ABOUT THIS POSITION:
This position supports all RPC units and is responsible for performing the high level processing functions required to validate taxpayer information prior to transmission to the Revenue Information System. Independent knowledge of the filing requirements and form types for all 38 taxes administered by LDR is essential for the proper performance of job duties. In addition, this position has the added responsibility of creating training documents and keeping RPC employees informed of process changes. The activities performed by this position are the final manual review of the majority of tax returns and payments for all taxes.
Duties include, but are not limited to:
+ Uses independent knowledge of form design and fill in requirements to review for accuracy the applications being used by lower level Administrative Coordinators/Revenue Tax Analysts and seasonal employees.
+ Monitors workflow and pending queues, assigning other units or personnel as needed to cover functions.
+ Reviews deleted transactions and determines appropriate routing for reprocessing.
+ Performs other related tasks at the direction of the Unit supervisor(s).
AN IDEAL CANDIDATE SHOULD POSESS THE FOLLOWING COMPETENCIES:
+ Displaying Expertise: The ability to exhibit specialized skills or knowledge gained from experience or training.
+ Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.
+ Using Data: The ability to use relevant and valid data to inform a recommendation for action.
How to Apply:
No Civil Service test score is required in order to be considered for this vacancy.
Applications will be rejected if the applicant fails to meet the minimum qualifications, submits an incomplete application or fails to apply by the closing date of the announcement.
Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. The selected candidate will be required to submit original documentation upon hire.
If you are applying for a position which requires a baccalaureate and/or master's degree you may apply 90 days prior to receipt of your degree however the effective date of the appointment cannot be prior to your graduation date. Please contact the HR representative listed below to ensure that your application is accepted as eligible.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.*
For further information about this vacancy contact:
Alexis Bowser
Louisiana Department of Revenue
Human Resources Division
P.O. Box 66378
Baton Rouge, LA 70896
Alexis.Bowser@la.gov
The Louisiana Department of Revenue is an Equal Opportunity Employer.
Louisiana is a State as A Model Employer for People with Disabilities.
VACANCY INFORMATION:
This posting may be used to fill vacancies in other divisions available within the Louisiana Department of Revenue within 90 days of the closing date.
This position may be filled as a:
· Probational Appointment
· Job Appointment
· Promotion (open to all statewide classified and agency wide permanent status employees)
· Detail to Special Duty
· Classified WAE
Current permanent status classified state employees may be required to accept a Probational appointment if selected. If filled as a Job Appointment, there is a possibility that this position may be converted to a Probational Appointment should funding become available.
This position will be domiciled inEast Baton Rouge Parish. Applicants must select this parish on their application to indicate that they are available to work in the parish of this vacancy.
A Tax and Natural Disaster Clearance will be conducted on all selected applicants to validate the timely submission of tax returns and payments. It is a requirement that all Revenue employees must adhere to all tax laws of the State of Louisiana.
LA R.S.15:587.5, 587.6 and the IRS require the Louisiana Department of Revenue to conduct a criminal history records check of a prospective employee who will access federal tax information to perform job duties. Any applicant who receives and accepts a conditional offer of employment will require a completed criminal history records check prior to his or her first day of work.
Minimum Qualifications
MINIMUM QUALIFICATIONS:
Three years of experience in which clerical work was a major duty.
SUBSTITUTIONS:
Training in a business or clerical-related curriculum in a business school or technical institute will substitute for the required experience on the basis of six months of training for six months of experience for a maximum of one year of the required experience.
Completion of a business or clerical-related curriculum in a business school or technical institute will substitute for a maximum of one year of the required experience.
College training will substitute for the required experience on the basis of 15 semester hours for six months of experience.
NOTE:
Business or technical school training with less than completion will only be credited in six month increments. Similarly, college training will only be credited in 15 semester hour increments.
NOTE:
Any college hours or degree must be from an accredited college or university.
Job Concepts
Function of Work:
To assist taxpayers by analyzing, adjusting, collecting payments, and resolving discrepancies on accounts relative to tax due notices.
Level of Work:
Advanced.
Supervision Received:
General from Revenue Tax Analyst Supervisor or higher-level personnel.
Supervision Exercised:
None.
Location of Work:
Department of Revenue.
Job Distinctions:
Differs from Revenue Tax Analyst 2 by the presence of more complex responsibilities.
Differs from Revenue Tax Analyst Supervisor by the absence of responsibility for direct supervision of Revenue Tax Analysts.
Examples of Work
Based on each position's assigned division/office, performs advanced, complex duties to include substantial contact with taxpayers.
Assists taxpayers in preparing tax forms, tax returns, and tax registration forms; responds to inquiries regarding such.
Determines validity and accuracy of assessed tax liabilities by reviewing forms, documents, and payments for compliance with tax laws.
Contacts taxpayers to clarify and obtain information; informs taxpayer of tax account status, legal rights, and obligations, and computes penalty and interest.
Determines appropriate collection action (i.e. informal installment agreement, penalty waiver, extensions, etc.) as a means of satisfying liabilities, based on account history and taxpayer response.
Initiates billings on accounts not complying with filing requirements by calculating and assessing tax amount.
Sells cigarette tax stamps to authorized wholesale tobacco dealers; prepares reports on sales.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave– Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
+ New Year's Day
+ Martin Luther King, Jr. Day,
+ Mardi Gras,
+ Good Friday,
+ Memorial Day,
+ Independence Day,
+ Labor Day,
+ Veteran's Day,
+ Thanksgiving Day and Christmas Day.
* Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your_Retirement_System.mp4) to give you more detailed information about their system
+ Teacher's Retirement System of Louisiana (www.trsl.org),
+ Louisiana School Employees Retirement System (www.lsers.net), among others
01
LDR-Do you have any friends or family members who currently work for LA Department of Revenue? If so, please list their name(s) and relation to you. If not, please enter "N/A".
02
LDR- LA. R.S.15:587.5, 587.6 and the IRS require the Louisiana Department of Revenue ("LDR") to conduct a criminal history records check of a prospective employee who will access federal tax information to perform his job duties. If you are given a conditional offer of employment, a criminal history records check will occur before your first day of work. The check requires submission of your fingerprints that will be run through national and state databases to determine if any criminal offenses are connected to your name. Your name will also be run through local databases to check the same. After that, you will be subject to these checks, at minimum, every 5 years during your employment at LDR. Check the "Yes" box below to show your understanding of this information.
+ Yes
+ No
03
DE: Rate your ability to display expertise based on our definition: The ability to exhibit specialized skills or knowledge gained from experience or training.
+ 1= I have no experience and/or am uncomfortable displaying expertise
+ 2= I have limited experience or require assistance to display expertise
+ 3= I can display expertise
+ 4= I can display expertise and help others improve their ability to display expertise
04
DE: Explain your rating by providing specific and relevant examples in the box below.
05
FC: Rate your ability to focus on customers based on our definition: The ability to serve the needs of those who support and/or rely on the services provided.
+ 1= I have no experience and/or am uncomfortable focusing on customers
+ 2= I have limited experience or require assistance to focus on customers
+ 3= I can focus on customers
+ 4= I can focus on customers and help others improve their ability to focus on customers
06
FC: Explain your rating by providing specific and relevant examples in the box below.
07
UD: Rate your ability to use data based on our definition: The ability to use relevant and valid data to inform a recommendation for action.
+ 1= I have no experience and/or am uncomfortable using data
+ 2= I have limited experience or require assistance to use data
+ 3= I can use data
+ 4= I can use data and help others improve their ability to use data
08
UD: Explain your rating by providing specific and relevant examples in the box below.
09
Are you expected to graduate within the next 90 days?
+ Yes
+ No
10
If you answered 'yes' to the previous question, please list your anticipated graduation date below. If you answered 'no,' enter N/A.
Required Question
Agency
State of Louisiana
Address
For agency contact information, please refer to
the supplemental information above.
Louisiana State Civil Service, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
Apply
Please verify your email addressVerify Email
Source : Louisiana Department of State Civil Service
