RMA - Test/Repair Technician - Matrix Design Group

Matrix designs, manufactures, and sells innovative technological products that help keep people safe. Originally focused on the underground coal mining industry, Matrix has expanded into new industrial markets in the United States and globally.

We are currently seeking a Test/Repair Technician in our RMA department. As an RMA Test/Repair Technician, you will be responsible for handling, cleaning, testing, diagnosing, and repairing assorted electronic assemblies. This position works in a team environment at our home office in Newburgh, IN. This is not a remote position.

This position reports to the Customer Success Manager.

Duties and Responsibilities

• Tracking assemblies to be tested/repaired.
• Cleaning of assemblies to be tested/repaired.
• Mechanical disassembly of products to obtain electronic assemblies to be tested/repaired.
• Generation of and adherence to test procedures for a variety of different product line.
• Documentation/filing of all product testing/repairs.
• Testing of electronic assemblies and finished goods.
• Generation of test reports, including validation materials.
• Ability to make repair or scrap decisions.
• Identifying and cross-referencing components.
• Using schematics and Work Instructions for testing and repair.
• Maintaining a clean and orderly test/repair area.
• Maintaining and ordering test/repair supplies and tools.
• Organizing and storage of replacement components and assemblies.
• Working with other team members to return quality products to customers in a timely fashion.

Qualifications & Competencies

• High School Diploma.
• Ability to use test equipment for electrical analysis.
• General knowledge of electricity and ability to interpret electrical schematics.
• Ability to solder and de-solder.
• Strong presentation, writing, and communication skills

Working Conditions

• This position works in a technical lab where there are electronics and testing equipment. It is climate controlled.

Physical Requirements

Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, stamina to maintain attention to detail despite interruptions, strength to lift and carry objects weighing up to 40 pounds; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

• First day coverage of all benefits - no waiting period
• No premium medical, dental, and vision insurance - working spouse must take major medical at their place of employment if offered
• On-site health clinic
• Basic Life (2x annual base salary at no cost)
• Optional Life and Accidental Death and Dismemberment (AD&D) insurance
• Short-Term and Long-Term Disability insurance (no cost)
• 401(k) Plan with up to an 8% company match
• FSA for Health Care and Dependent Care
• 10 Paid annual holidays plus vacation time
• Educational Reimbursement Program
• Scholarship Program
• Optional Gym Membership