RN Care Manager / Social Services - Emory Healthcare

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• Wellness incentives 
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• And more 

Registered Nurse Care Manager, Social Services

Shift: Full Time, 7am-3:30pm

Location: Emory Saint Joseph Hospital, 5665 Peachtree Dunwoody Road, NE, Atlanta, GA

We are seeking a capable Registered Nurse / RN Care Manager who has acquired broad experience in caring for patients, and has developed a sound understanding about the care of a particular patient population.

• The RN Care Manager (RN CM) is responsible for patient care coordination from admission through discharge; ensuring smooth transitions of care as the patient is discharged from the hospital setting, ensuring and facilitating high quality clinical and cost outcomes, procuring and securing post-acute services, coordinating and advocating for patients and families with both internal and external stakeholders, and identifying and addressing potential barriers to care coordination/discharge planning in an effort to foster efficient care delivery and maximize reimbursement.
• The RN CM will begin the process of care coordination at the time of the patients admission by completing a thorough admission assessment and/or psychosocial assessment which will allow for a timely and accurate capture of information as well as foster the ability to begin working towards a discharge plan.
• The RN CM is an integral part of the interdisciplinary care team who is required to attend rounds, care conferences, and/or care team meetings.
• The RN CM will act as a representative of both the hospital care team and the patient/family in an effort to balance patient/family choice and projected care coordination needs with the ability to execute such services.
• The RN CM will work with the hospital care team and the patient/family in order to plan and implement the best possible plan for the patient while taking various factors, limitations, and patient/family preference into consideration.
• The RN CM will identify and recommend post-acute services and will complete referrals to appropriate post-acute care providers in a timely manner, coordinating directly with the patient/family as well as the care team.
• Through continuous assessment and review, the RN CM will apply critical thinking to ensure alignment and appropriateness of post acute services as the patient clinically progresses throughout their stay.
• Ultimately, the RN CM is responsible for ensuring the discharge plan is aligned to be executed with the patients medically cleared for discharge date as well as the projected length of stay as provided by the payor.
• The RN CM identifies and participates in the development of strategies to reduce unnecessary length of stay and/or resource consumption.
• The RN CM escalates cases, as appropriate, to management, Physician Advisor, Complex Care team and/or Ethics committee.
• It is the role of the RN CM to educate patients/families as well as the care team as it relates to post acute services, transitions of care, readmission mitigation, appropriate post-acute level of care choices and available resources.
• The RN CM provides supportive and therapeutic communication for patients, families and loved ones who are experiencing anxiety or stress due to illness, injury or physical limitations.
• The RN CM must communicate confidently, effectively, and therapeutically while being assertive and conveying an impression which reflects favorably upon the organization.
• The RN CM will initiate and facilitate discussions with the payors in order to act as an advocate on behalf of the patient and hospital in an effort to reduce non-covered, non-authorized, or denied services.
• The RN CM will issue and administer notices of non-coverage and potential liability to patients in accordance with predetermined regulations, policies, and procedures.
• The RN CM serves as a resource to the Physician, Interdisciplinary Care Team, and patient for the interpretation of external regulations and organizational policies and procedures as it pertains to Discharge Planning and Care Coordination.
• The RN CM will ensure compliance with all regulatory requirements as it relates to Government and Commercial Payors.
• The RN CM will ensure compliance with all third party payers and federal and state regulatory agencies.
• The RN CM will ensure proper use of Case Management Systems and workflows.

MINIMUM QUALIFICATIONS:

• Must have a valid, active unencumbered Nursing license or temporary permit approved by the Georgia Licensing Board.
• Bachelors degree in nursing preferred or actively being pursued.
• 2 years recent healthcare experience required.
• Must meet all quality and productivity expectations and successfully complete yearly competencies.
  
  

JOIN OUR TEAM TODAY! Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet® designated ambulatory practice. We are made up of 11 hospitals-4 Magnet® designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties. 

Supporting a diverse, equitable and inclusive culture.  Emory Healthcare (EHC) is dedicated to providing equal opportunities and access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression and/or veteran's status. EHC does not discriminate on the basis of any factor stated above or prohibited under applicable law. EHC respects, values, and celebrates the unique perspectives and backgrounds of all individuals. EHC aspires to create an environment of collaboration and true belonging for all our patients and team members.  Emory Healthcare (EHC) is committed to achieving a diverse workforce through equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. 

ACCOMODATIONS: EHC will provide reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Office of Diversity, Equity, and Inclusion.”  

PHYSICAL REQUIREMENTS: (Medium-Heavy) 36-75 lbs., 0-33% of the work day (occasionally); 20-35 lbs., 34-66% of the workday; (frequently); 10-20 lbs., 67-100% of the workday (constantly); Lifting 75 lbs. max; Carrying of objects up to 35 lbs.; Occasional to frequent standing & walking; Occasional sitting; Close eye work (computers, typing, reading, writing); Physical demands may vary depending on assigned work area and work tasks. 
 
ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure; Bio-hazardous waste Chemicals/gases/fumes/vapors; Communicable diseases; Electrical shock; Floor Surfaces; Hot/Cold Temperatures; Indoor/Outdoor conditions; Latex; Lighting; Patient care/handling injuries; Radiation; Shift work; Travel may be required; Use of personal protective equipment, including respirators; environmental conditions may vary depending on assigned work area and work tasks.