RN Clinical Operations Supervisor - Urgent Care - Optum

Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York, Crystal Run Healthcare and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together.

The RN Clinical Operations Supervisor provides direction and organizational leadership to a team of remote RNs following all departmental clinical and operational initiatives and protocols and provide leadership with implementations.

Primary Responsibilities:

• Analyze, initiate, and enact protocols to maximize department resources to best serve our patients and their families/caretakers


• Suggest new processes and procedures to improve service. Work closely with the Administrative Director to implement protocols and consistently maintain clear direction to all staff


• Maintain daily contact with Administrative Director and report any/all inconsistencies in operations


• Independently resolve issues and coordinate appropriate departmental resources relating to interoffice communications, clinical protocols, and overall workflow


• Review weekly departmental payroll and vacations

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Graduate of an accredited school of nursing


• Registered nurse licensed to practice in New York State (NYS) with current NYS registration and in good standing or have the ability to obtain licensure prior to starting position


• 2+ years of experience in a leadership role


• Skill and experience in identifying patient care issues and to follow standards of care at all times

Preferred Qualifications:

• Experience in urgent care or emergency room

New York Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.