Rooms Coordinator - Hotel Theodore

About Us:At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.   Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.   Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.   Check out this video for more information on our great company!Location Description:  Hotel Theodore opened as the Roosevelt Hotel in 1930, named after the 26th U.S. president, who’d visited Seattle in 1903.   From its very beginnings, the building encapsulated Seattle’s pioneering spirit. Its architect, John Graham Sr., was one of the city’s most prominent: the firm he'd founded was behind iconic city structures like the Seattle Exchange Building, the Frederick & Nelson department store (now the downtown Nordstrom), and, under his son’s leadership, the Space Needle. Graham’s designs account for the hotel’s distinctive, modernist Art Deco style. The 18-story building remained Seattle’s tallest hotel for decades, with 234 rooms and an ornately furnished lobby detailed in the French modern style. In contrast to the hotels that catered to residents (the norm at the time), the Roosevelt Hotel positioned itself as a traveler-oriented hotel.Overview:

We're looking for a qualified Rooms Coordinator!

 

The ideal candidate will possess a warm, friendly "can do" attitude and has worked in a fast-paced customer service environment.

 

The Rooms Coordinator will:

• Handle all incoming reservations via phone and email for group, transient and wholesale
• Input rooming lists for groups
• Handle incoming phone calls to the front desk during shift
• Coordinate VIP arrivals and arrangements
• Balance room inventory as required
• Handle other duties as assigned

Must be computer literate in Microsoft Word

Qualifications:

Must have  1+year experience at a hotel/resort front desk operation and/or sales coordinator experience. 

 

Microsoft Excel and Word

Phone Ettiquete

Confidentiality