Route Driver - Customer Service Support, Portland, OR - New System

Job Description:

We are looking to add another full-time, dedicated Route Driver to our Customer Service team Portland, OR. To be successful this individual would need to be highly driven, reliable, and customer service oriented with a passion for ensuring positive customer experiences. You’ll be supporting the existing Customer Service Representatives who conduct route delivery and customer account management, while training to run your own permanent route. Choose your own hours as you’ll be able to select which route you shadow each day and become the route expert with knowledge of every route in the city! See below for details.

This position is a training position with near term growth opportunity. You’ll be training with an existing Customer Service Representative until you’re able to take the next available route and book of business. After completion of the training period, you’ll step into the Customer Service Representative position accompanied by an increase in pay, responsibility increase, and enjoy a 4-day work week! 

We offer Route Driver - Customer Service Support

• Near term growth and advancement opportunity
• Training and mentorship by successful customer service representatives
• Starting pay of $25.00hr during training / route relief period
• A fun and exciting work environment with a dynamic team
• Full-time, stable work with consistent overtime available
• Medical, Dental, Vision, and Life Insurance
• Paid Time Off, sick pay, and Holiday Pay
• 401K, with employer match

In this exciting position, you will provide service to and develop relationships with staff at our region’s best restaurants, bars and more. Your office is the city! Enjoy a productive and energetic workday filled with delivering world class service to customers and being an integral support to the best the city has to offer. You will be able to take pride in your work as the go-to person for resolving customer requests, advising customers on new items to enhance their locations, and taking initiative in anticipating their needs. 

Our ideal candidate has:

• 2+ years customer service or sales experience
• Strong communication skills with an emphasis on attention to detail
• Read, write, speak English fluently (bi-lingual a plus!)
• Possess basic computer skills, Microsoft Office Suite
• A valid driver's license in good standing (minimal infractions)
• Must be able to lift, push, and pull up to 50 lbs. frequently
• Able to work independently in the field (be a self-starter)
• Pre-employment and random drug screens for all fleet vehicle drivers
• Must pass background check and provide professional references

New System is a family owned and operated, growth minded, passionate, and innovative Northwest linen service company that provides commercial laundry and linen supplies to the hospitality, health care and industrial Customer Partners in the Pacific NW.

As a Route Driver - Customer Service Support you will be responsible for the route service, route sales support, driving a 16 ft. box truck (CDL not required) to our customer locations, the loading and unloading of inventory, account management, and customer relationship management.

Job Type: Full-time

Pay: $25.00hr