Runner - Momofuku
Los Angeles, CA 90012
About the Job
About Momofuku
Established by chef and founder David Chang in 2004 with the opening of Momofuku Noodle Bar, Momofuku has grown to include restaurants in New York City, Sydney, Toronto, Washington, DC, and Las Vegas (Noodle Bar, Ssäm Bar, Ko, Má Pêche, Seiobo, Noodle Bar Toronto, Daisho, Shoto, Fuku, Fuku+, CCDC, Nishi, Las Vegas, Fuku Wall St), a bakery established by award-winning pastry chef Christina Tosi (Milk Bar), and a bar (Nikai). The restaurants have gained world-wide recognition for their innovative take on cuisine, while supporting local, sustainable and responsible farmers and food purveyors.
Momofuku Runners assist in providing guests with the Momofuku experience. Momofuku runners are expected to give service that is knowledgeable, approachable, efficient, energetic, and thoughtful while upholding company standards and values in a busy, fast paced environment.
Responsibilities
- Provide knowledgeable, approachable, efficient, energetic, and thoughtful service at all times
- Quickly and correctly transport food from the kitchen to the guest
- Up-to-date knowledge of menu items including major components, unfamiliar ingredients, and appropriate utensils for service
- Respond appropriately to guest requests, communicating requests to server as needed
- Assist servers and bartenders by communicating 86s, menu changes, and/or other food related information
- Adhere to all company service standards and protocols
- Understand and execute food safety and allergies protocols
- Communicate respectfully with chefs (and kitchen team) as necessary
- Assist expeditor by communicating necessary dining room information
- Assist in maintaining the cleanliness of service tools and service areas
- Support team members in the completion of their duties to ensure satisfaction of all guests before, during, and after service
- Engage management for any guest issue or complaint
- Stocking and preparing service related items
- Adhere to grooming and dress code standards
Skills & Requirements
- Minimum 1 year of restaurant experience in a high volume environment
- Strong food knowledge preferred
- Ability to demonstrate quick thinking and adaptability in a constantly changing environment
- Excellent communication and interpersonal skills
- Must possess exceptional work ethic, strong attention to detail, and strong organizational skills
- Receptive to constructive criticism and performance feedback
What's in it for you?
We offer competitive pay and a comprehensive benefits package, including vision/dental/medical, and gym and commuter benefits, plus more after required wait periods. We encourage our employees to grow and learn, and offer many opportunities for personal and career development.
Physical Demands
- The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.
The duties of this position may change from time to time. Momofuku reserves the right to add or delete duties and responsibilities at the discretion of Momofuku or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
Momofuku is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.