Sales Account Manager - GM - NYX, LLC
Plymouth, MI 48170
About the Job
Description
Responsible for managing existing customer business and developing new business following the business/sales plans established by VP of Sales.
Key Responsibilities
- Establish positive relationships with customer contacts based on common business interest and personal contact.
- Identify new business opportunities and work closely with estimating engineers to gather critical information needed to prepare competitive timely quotation.
- Overseeing customer account management, including negotiating contracts and agreements to maximize profit.
- Follow up on sales and provide ongoing support for engineering changes, color changes and customer service required to maintain customer satisfaction.
- Identify customer needs and expectations and ensure customer needs and expectations clearly communicated to the NYX organization.
- Identify key buying influences at the customer in engineering, purchasing and manufacturing and meet with these individuals regularly to ensure needs are being met.
- Write regular reports on general customer competitive activities, trends, risks and opportunities.
- Provide full customer service and support to resolve any escalated issues that are not fixed by customer department.
- Write annual account plans
Skills Knowledge and Expertise
Bachelor’s degree (BA) OR equivalent three to five-year work-related experience. Ability and willingness to travel. Proficiency using basic word processing and spreadsheet.
- Ability to work in a fast-paced environment.
- Time management/Understanding how to prioritize tasks.
- Relationship building.
- Ability to work with a cross-functional team.
- Negotiation experience.
- Proficient in MS Excel , Word and Power Point.
- Fluent in communication with both internal and external customers.
- Demonstrate skills to be a great team member.
- Travel: Rarely
**Disclaimer: The above statements are intended to describe the general nature of level of work performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Benefits
- Education Reimbursement Programs Available
- BCBS PPO Medical Plan
- Delta Dental & Eye Med
- Free 20k basic life insurance
- 401k
- PTO (paid time off) and paid holidays
- FSA and independent care after 1 year
Source : NYX, LLC
