Sales Associate - Alamo Ace Hardware

The primary responsibilities of the Sales Associate position are to maintain outstanding customer service, generate sales, organize and maintain store...Principal Responsibilities

1. Greet all customers entering the store to create a friendly and inviting shopping experience.

2. Actively seek out customers on the main floor and in the aisles.

3. Ask open ended questions about customers' projects in order to determine their needs and level of expertise.

4. Aid customers in locating merchandising in store, as well as, on acehardware.com.

5. Discuss type, quality and quantity of merchandise required for their project.

6. Maintain an awareness of all product knowledge information, location, merchandise promotions, test merchandise and advertisements.

7. Thank the customer for shopping at Alamo Ace Hardware.

8. Request information or assistance using the store radio system, and respond to others requests in a quick and respectful manner.

9. Be actively conscious of shoplifting activity and responsive of safety issues.

10. Adhere to all company policies, procedures and practices.

11. Maintain aisle stock, overstock and cleanliness.

12. Any other responsibilities given by management.

Other Skills

1. A commitment to service excellence, customer satisfaction, and making the customers the first priority.

2. Sales experience with retail programs, establishing relationships and working with customers a plus.

3. Solid team player with excellent interpersonal skills.

4. The ability to do what needs to be done without being prompted by others or the willingness to take a fresh approach.

5. The ability to clearly communicate information and ideas written or verbally to associates and customers.

6. Exceptional organizational ability, high attention to detail, and ability to multi-task.

Physical Requirements

1. Ability to stand for long periods of time.

2. Ability to lift up to 60 pounds.

3. Ladder climbing.

4. Bending, twisting, reaching, pushing, and pulling.

Must have the ability and willingness to work flexible hours including evening, weekends, and holidays to meet the needs of the business.

Starting wage: $15 hour, negotiable depending on experience.

Flexible scheduling available.

Health, vision, and dental benefits available.

Employee discount.