Sales Associate - Little Words Project

About the Role

We are looking for dynamic Sales Associates for our Boston location. We are looking for someone who thrives on teamwork, customer service, and the joy of spreading Little Words Project's message. Sales Associates will share the LWP brand story, provide personalized recommendations and answer questions, guiding each customer through their shopping experience in-store. 

Core Responsibilities:

• Help facilitate in-store beading appointments, parties, and other special events
• Introduce new products to customers and recommend items based on their needs
• Answer questions related to merchandise and store policies
• Process transactions accurately on the POS system 
• Keep the sales floor tidy and well-stocked with merchandise
• Assist in maintaining the back stock and setting up merchandise on the sales floor
• Operational tasks; inventory intake, visual merchandising, clienteling, and KPIs
• Assist customers at the bead-your-own bracelet table by tying their bracelets
• Fulfill in-store custom orders by beading bracelets and contacting customers when complete
• Other duties as directed by the Store Manager or Assistant Store Manager

Qualifications:

• Customer Service Experience 
• Retail Experience is preferred  
• Interpersonal and communication skills
• Desire to be creative in terms of the beading table and capturing content
• Problem-solving attitude
• Must be able to work weekends and holidays
• Passion for learning and sharing LWP's core values, including positivity and kindness