Sales Contract Coordinator - 3Play Media

About the Company

3Play Media is a rapidly growing, profitable technology company revolutionizing how people consume online media. Our premium live captioning, transcription, audio description, and translation solutions serve over 10,000 higher education, enterprise, media, and government customers. Established in 2007 at MIT Sloan, we've since expanded with headquarters in Boston, MA, and offices in Minneapolis, MN, and Calgary, AB.

About the Job

3Play Media is seeking a talented and passionate Sales Contract Coordinator. This unique role bridges the Legal and Sales teams to meaningfully impact new and existing customer relationships.  You will handle a span of commercial and legal contract issues, working with both internal and external clients to reduce friction in the sales process and drive revenue, while following well-developed playbooks to minimize business risk.

Responsibilities

• Customer Communications. Manage email inbox and communicate directly with customers to promptly address renewal and contract-related queries with a business-forward approach.
• Quotes, Orders & Renewals. Facilitate customer quotes, orders, prepayments, and contract renewal efforts, working with the Sales team as necessary.
• Contract Negotiation. Use existing playbooks to review and negotiate customer contracts.
• RFPs/CO-OP Purchasing. Contribute to preparing responses to RFPs and formalizing relationships with Purchasing Co-ops.

Qualifications

• No more than 6 years of experience in legal operations, contract management, or a similar field.
• Experience with sales contracts in a technology environment, or a strong interest in learning the space.
• Curiosity about sales processes, accessibility, and technology.
• Strong problem-solving skills and aptitude for customer service, with attention to detail and accuracy.
• Exceptional interpersonal skills, including the ability to communicate effectively within the organization and with external customers.
• Juris Doctor not required.

Perks:

• Professional growth and development opportunities
• Competitive compensation 
• Medical, Dental, and Vision benefits
• 401K matching program
• Paid vacation, birthday, volunteer days, and sick leave
• Disability and life insurance 
• Charitable contribution matching program 
• Company-sponsored social events
• A supportive and collaborative work environment

Join our team and enjoy a flexible work environment! While we value the flexibility of remote work, we also believe in the power of in-person collaboration.