Sales Coordinator - Omni Hotels & Resorts

Location

The 1,054-room Omni Boston Hotel at the Seaport is the newest luxury hotel in the City of Boston, and the most significant hotel project in the city for the last forty years. The property features seven outlets for drinking and dining, a signature spa, fitness center, and rooftop pool. It boasts more than 100,000 square feet of meeting and event space, and caters to the most discerning clientele.

Job Description

The Omni Boston Hotel at the Seaport is located in the center of the bustling Seaport District. The AAA Four Diamond rated hotel boasts 1,054 finely appointed guestrooms with 52 suites, seven delectable dining experiences, a scenic rooftop pool, a luxury Breve Spa,  and more than 100,000 square feet of meeting and event space allowing to provide each guest a unique and memorable experience. Come join the team that was voted “2023 Best Places to Work” by the Boston Business Journal!

Creativity must infuse everything we do, and everyone in the hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity. We believe there is always a way to make it work. If we don't have the solution, we dig deeper creatively to find one.

Grab the reigns and help shape the future of the Seaport’s best kept secret! Creativity must infuse everything we do, and everyone in the Hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity.

Handles all administrative duties required by the Sales and Marketing Divisions in order to provide superior services to our guests.

Responsibilities

• Support the efforts of the sales and marketing team to drive top line revenue for the hotel.  
• Initial point of contact for all incoming opportunities for sales and marketing 
• Main contact for day to day need of our Business Travel clients including assisting with reservations, VIP’s, amenities, and general traveler needs
• Review daily reservation reports
• Manage Business Travel account list
• Assist sales managers with preparation of contracts, proposals, and addendums 
• Create departmental POs and maintain inventory of office supplies, collateral, and promotional items 
• Accurately record and process direct opportunities in hotel sales system (Delphi) 
• Assist clients and media in the absence of the Sales and Marketing Managers           
• Coordinate client and media site inspections and preplanning visits  
• Assist managers with RFP responses, and meeting arrangements as needed

Qualifications

• Must be self-directed, motivated and demonstrate intuitive customer service and interpersonal skills 
• Passionate for hospitality and effectively engages with internal and external clients 
• Communicates clearly, concisely, and openly in all interactions 
• Has exceptional attention to detail, organizational, analytical and time management skills 
• Multi-tasks and prioritizes in a fast-paced work environment 
• Exercises sound judgment: evaluates situations and utilizes appropriate and creative resources to solve problems 
• Is technologically savvy, with a working knowledge of Microsoft Office, Excel, Delphi FDC and Opera preferred 

PERKS AND BENEFITS:

• A culture of fun, inclusion, and growth.
• Complimentary meals.
• Health Insurance offered after 90 days.
• Matching 401(k) after one year.
• Performance-driven, ALL-IN culture.
• Discounted associate rates at Omni properties nationwide.
• Discounted parking available.