Sales Coordinator - Michael Aaron Staffing

HOMASOTE COMPANY

JOB ANALYSIS SHEET

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Department: #52 OFFICEDate: 4/16/24

Job Title: SALES COORDINATORJob No.: 52-02

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General Scope of Job:Under the supervision of the Sales Office Manager, perform various sales-related functions and order entry responsibilities as listed below.

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Job Summary:

1.Sets up, maintains, and creates content for Homasote’s social media presence on LinkedIn, Facebook, Twitter, etc.

2.Assists Sales Office Manager with trade show, lunch and learn events and sales meeting administration.

3.Maintains marketing calendar and offers additional sales support to Millboard and Industrial sales team.

1. Maintains customer lists through e-mail marketing database maintenance. Prints weekly analytic reports and distributes to management.Exports lists out of e-mail marketing database for additional marketing projects.

1. Drives attendance to all events, tradeshows utilizing the e-mail marketing system. Performs lead generation and follow-up utilizing e-mail marketing program and show leads lists.Enters leads into e-mail marketing system.

1. Receives sales orders by telephone, e-mail. On repeat orders, updates prices and freight quotations, if necessary; obtains date from Production Department; clears credit with Accounting Department; fills out various computer work sheets for processing and inputs into green screen system.

1. Answers inquiries (via telephone or e-mail) from customers and salespersons concerning freight quotes, status of orders, availability, price and shipping promises.Expedites orders as required and advises customers and salespersons.

1. Handles orders and other customer maintenance through EDI and various web-based programs for national accounts.Keeps management abreast of any new requests.

1. Receives customers’ telephone calls inquiring about technical information and refers them to the sales engineer.

10.Processes sample requests from salespersons and customers.

11.Answers operator line and directs calls as part of the phone team.

12.Performs other duties, as directed.