Sales Coordinator - Tri - Lift Industries Inc.

Who Is Tri-Lift Industries?

Tri-Lift Industries, Inc. is a third-generation family business seeking qualified individuals to be part of our growing team. As the leader in material handling equipment and solutions, we represent CLARK, BYD, and Liugong forklifts as well as aerial equipment and solutions, covering North Carolina, South Carolina and Virginia. 

Our vision and mission are to be THE trusted long-term material handlings partner in the market by delivering proven industry-leading products and services designed to enhance our customer's business. We stand by our core values that provide passion, professionalism, integrity and teamwork. We are a large company, still small enough to care.

Tri-Lift Industries provides opportunities and offers continuous paid training, flexible wages, a complete benefits package for employees and their families to include paid time off, medical, dental, life, short and long-term disability, matching 401K Plan, and company clothing. Candidate must pass a pre-employment drug test and background check. 

BENEFITS INCLUDE:

• Competitive Compensation and PTO
• Extensive Hands-On Training
• 401(k) Plan that Matches 4%
• Medical, Dental and Vision insurance
• Company Paid Short and Long-term disability
• Company Paid life insurance with Additional Purchase Options
• Company Paid Holidays

Salary Range: $55,000 - $60,000 annually, sales coordination experience REQUIRED.

JOB SUMMARY

Provide support to all outside and inside sales professionals as well as departmental personnel involved in all aspects of the sales order, from order entry to delivery.  The sales coordinator must have a strong emphasis on excellent communication skills, computer aptitude, multi-tasking and problem-solving capabilities.  This position requires a strong attention to detail, verifying accuracy while following the company policies and procedures.  Assist all sales personnel in an efficient and polite manner as they carry out their responsibilities.  Take ownership of this position and all assets.  Maintain equipment inventory for all locations, to include accessories and attachments: both new and used. Coordinate with the Corporate Sales Manager for any website updates, marketing, and data tracking and analytics. The sales coordinator will have other projects assigned by the Corporate Sales Manager that cover a wide range of planned and emergency tasks in the sales department.  Politeness and professionalism with customers representing Tri-Lift every minute of the day is a constant primary duty. This position is the lynch pin of any sales department and plays an active role in the success of processes but of also the sales personnel that you would be coordinating with.

ESSENTIAL DUTIES:

• Taking sales calls and assist as necessary as well as taking inbound calls in the front office to assist as necessary.
• Process orders, monitor inventories, initiate/track deliveries and invoice for new equipment, used equipment and accessories. Keep all parties involved in the sale from the salesmen to the customer to any third-party vendor aware of the status of pending items. Communication is huge in this position.
• Review and confirm accuracy of paperwork and terminology. All sales are processes through you and will need diligent attention to detail and review.
• Maintain complete sales files on all orders and notes of work in progress. Ability to organize in an efficient manner is critical.
• Communicate with customer and/or sales professional, service and trucking departments with an estimate or truck delivery and/or demo request.
• Make sure sales transactions are quickly moved along for processing.
• Approve and code vendor invoices for payment.  Handle vendor payment inquiries.
• Communicate and process all required leasing documents as well as any external financing and/or internal financing.
• Track warranty registration and complete warranty installation. Properly submit warranty information to all brands we represent and sell when applicable.
• Generate, update, maintain and complete required reports that include, but are not limited to: total revenue generated by individual Territory Managers, website analytics and site statistics through our third-party vendor, etc. Having a ZoomInfo certification is not required but is a benefit for this role.
• Maintain SRA, our quoting platform, and our CRM programs as well as our website.
• Order supplies and sales literature if applicable, maintain our SharePoint with up to date information on current inventory, inbound inventory, changes in company paperwork/updates, updated index rate cards through third-party financial institutions, and keep up to a date a complete list of all vendors we use as well as who the contact we have at that vendor is and what their contact information is.
• Provide support for allied sales and driver training coordination as necessary.
• Assist other departments as needed.
• Audit inventories for all locations.

JOB SKILLS & QUALIFICATIONS:

• Strong knowledge of the material handling, construction, automotive, or any industry that deals with custom products is preferred.
• Financial merchandising knowledge is preferred.
• Use of Customer Relationship Management (CRM) tools and any experience or knowledge of additional programs that can assist in the success of a sales team are welcomed.
• Good knowledge and use of Microsoft products such as: Outlook, PowerPoint, and Excel.
• Effective communication skills for dealing with internal and external customers.
• Four (4) year college degree with a high level of business acumen and or equivalent experience required.
• Ability to build a schedule and adhere to that schedule. Strong attention to detail and organization are required to be successful in this position.
• Proven ability to personally execute the solutions sales process, developing new and building account relationships to consistently achieve and exceed sales goals and business results. To completely understand and practice a consultative sales approach.

TYPICAL WORK SCHEDULE: The typical work schedule is as follows: Monday through Friday 8 am to 5 pm.

The first 90-days of employment come with a heavy focus on learning the company processes, products, and systems of Tri-Lift.

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