Sales Coordinator - Berlin Grande

Sales Coordinator

Berlin, OH

Berlin Grande is currently seeking an experienced, full-time Sales Coordinator/Guest Service Representative in Berlin, OH. Our Sales Coordinator will mainly be responsible for coordinating group guest needs.

What we can offer YOU:

• 401k
• Dental insurance
• Vision insurance
• Life insurance
• Health insurance
• Paid Time Off
• Pay: Based on experience 

The right candidate will have:

• 3+ years of sales experience in a hotel setting
• 3+ years of guest services experience
• Strong knowledge of hotel operations
• Banquet sales or operations experience preferred
• Proficiency in Microsoft Word, Excel, and Outlook
• Experience with hotel reservation and revenue management systems

Our Sales Coordinator will:

• Detail, maintain, and organize group room contacts and room block inventories
• Assist in any and all guest needs, including coordination of group guest needs
• Create contracts, proposals, agreements, BEOs, and other administrative responsibilities
• Fully support, from administrative, customer service and sale lead development perspectives, the sales team to develop future and repeat business
• Ensure consistent and timely communication with clients, both verbally and in writing
• Ensure the highest level of guest satisfaction by offering friendly attentive service
• Resolve guest problems quickly, efficiently, and courteously
• Greet customers immediately with a friendly and sincere welcome
• Maintain, monitor, and update group information on the hotel’s records as necessary
• Process guest check-in and check-out smoothly and correctly

If you’re interested in joining our team, please apply with your current resume today!

Delight in the well-balanced blend of modern amenities and the cultural flair of the Amish Country. Berlin Grande Hotel offers impeccable service from a dedicated and caring staff who treat guests like family. Located in the heart of Ohio’s Amish Country, we deliver world-class Berlin lodging with down-home graciousness.

Benefits

Health insurance, Dental insurance, Vision insurance, Life insurance, 401(k), Paid time off

Job Type

Full time, Part time

Schedule

Monday to Friday, Weekend availability