Sales coordinator - Blue Sky Hospitality Solutions
Ocean Springs, MS
About the Job
Job Description:
Overview:
Hampton Inn in Ocean Springs/Biloxi is seeking a motivated and friendly Part-Time Sales Coordinator to join our dynamic team. This position is essential in assisting our sales department in achieving revenue goals, enhancing customer satisfaction, and fostering positive relationships with clients, while ensuring a welcoming environment for guests.
Key Responsibilities:
- Administrative Support: Assist the sales team with administrative tasks, including scheduling appointments, managing calendars, and organizing sales materials.
- Client Communication: Respond to inquiries from potential clients and provide necessary information regarding room rates, availability, and services. Follow up with leads and maintain consistent communication.
- Sales Reporting: Help prepare sales reports and presentations, tracking sales metrics and performance against targets. Respond accordingly to all sales leads and RFPs
- Event Coordination: Assist in the planning and coordination of promotional events, outreach programs, and sales activities, ensuring effective execution.
- Database Management: Maintain and update the customer relationship management (CRM) system with leads, contacts, and pertinent updates.
- Collaborative Efforts: Work closely with the marketing team to implement promotional initiatives to enhance visibility and attract guests to the hotel.
- Customer Service: Provide exceptional customer service to guests and potential clients, ensuring their needs are met and addressing any concerns promptly.
- Inventory Management: Help manage promotional materials, ensuring adequate stock levels for marketing events and campaigns. Assuring DB management with clients.
- Market Research: Conduct market research to identify trends, competitive analysis, and potential business opportunities in the local area.
Qualifications:
- High school diploma or equivalent; a degree in hospitality management, business, or related field is a plus.
- Previous experience in sales, hospitality, or customer service is preferred.
- Strong communication and interpersonal skills, with the ability to build rapport with clients and team members.
- Excellent organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with CRM software is a plus.
- Ability to work independently and collaboratively in a team environment.
- Flexible schedule, including availability to work weekends and holidays as needed.
Benefits:
- Competitive hourly wage
- Employee discounts on hotel stays
- Opportunities for professional development and career advancement
- Friendly and supportive work environment
Application Process:
Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and interest in the role. Please indicate “Part-Time Sales Coordinator Application” in the subject line.
Join the Hampton Inn team in Ocean Springs/Biloxi, where we prioritize comfort, service, and memorable experiences for our guests!