Sales & Customer Service Associate - Massage Envy

Where Better Careers Begin!
Massage Envy CLERMONT, 1500 Oakley Seaver Drive, Clermont, FL

4.7 Google Rating! Check out our Reviews!

Massage Envy Clermont is looking for an energetic Wellness Associate with enthusiasm, strong organizational skills, and excellent work ethic. The ideal candidate needs to have a minimum 1-2 years of RETAIL sales/customer service experience, preferably in a wellness or spa environment, and willing to work at least 35 hours per week. Our ideal candidate is results-driven and can work closely with customers to determine their needs, answer their questions about our products/services, and recommend the right solutions. 

PERKS & PAY:

The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a great culture of care that inspires you to be your best and feel your best with: 

• Earn unlimited commissions and incentives in addition to your base hourly rate!
• Full-Time employees are eligible for PTO after one-year of service.
• Full-Time employees receive Paid Holidays as observed by Massage Envy.
• 401(k) Plan with employer match up to 4%
• FREE massage or skincare service each month
• Discounted services, retail products and an Employee Membership!
• Opportunities of advanced growth and professional development based on performance and tenure.
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• 30% off all retail products

REQUIREMENTS:

• Must be able to educate our customers on the benefits of our Wellness Program and achieve monthly sales goals
• Must be a critical thinker with excellent math and computer skills and the ability to multitask
• Must have great people skills and can establish positive relationships with guests and members
• Must advocate the importance of total body care with a general knowledge of massage and skin care services
• Must have at least one (1) year of previous sales experience

DAY-TO-DAY:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for eachindividual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions postedfor a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.