Sales & Customer Service Associate - Massage Envy

Where Better Careers Begin!
NEW LOCATION COMING SOON! Massage Envy Rose Pavilion - 4211 Rosewood Dr, Ste 7, Pleasanton, CA 94588

Do you have a passion for helping others? At the Massage Envy Rose Pavilion (currently located in Livermore) franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base $18.00/ hour plus UNLIMITED incentives based on sales performance
• Free membership at Massage Envy
• Massages or facials for free at our location
• Paid sales training
• Professional, fast-paced and fun environment
• Opportunity for growth into management for those who excel at their sales position
• Benefits available including medical, dental, vision and other benefits

To Thrive at Massage Envy as a Sales Associate:

• Must be comfortable with sales, connect with people, and establish rapport
• Create an outstanding experience for clients with a friendly and helpful attitude while performing other administrative duties
• Be independent, motivated, and proactive
• Assist in light cleaning & other administrative tasks including filing, file maintenance, and data entry

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.