Sales/Customer Service Representative - 1st Trust Insurance

Join 1st Trust Insurance, a well-established insurance agency located in the vibrant city of El Paso, Texas. With a strong commitment to serving our community, we prioritize building lasting relationships with our clients. As a Sales/Customer Service Representative, you will be an integral part of our team, helping individuals and families protect what matters most to them.

At 1st Trust Insurance, we value honesty, integrity, and exceptional customer service. We believe in providing personalized insurance solutions tailored to each client's unique needs. As a representative, you will play a crucial role in assisting customers with policy inquiries, claims processing, and selecting the right coverage options.

If you are a motivated individual who thrives in a customer-centric environment and is eager to contribute to a reputable insurance agency, 1st Trust Insurance welcomes you to apply for this exciting opportunity.

Salary Range: $25000.00 - $45000.00 per year

Annual Base Salary + Commission

Flexible Schedule

Hands on Training

Tuition Reimbursement

Mon-Fri Schedule

Career Growth Opportunities

Responsibilities

Client Assistance: Provide personalized and efficient customer service to clients, addressing inquiries and resolving issues promptly.Policy Support: Assist clients in selecting appropriate insurance coverage, explaining policy details clearly and accurately.Administrative Tasks: Process policy changes, payments, and other related paperwork efficiently and accurately.Cross-Functional Support: Collaborate with sales and claims departments to ensure a seamless customer experience.Relationship Building: Establish and maintain positive relationships with clients, promoting retention and satisfaction.

Requirements:

• Communication Skills: Excellent verbal and written communication skills to interact effectively with customers and team members.
• Customer Focus: A strong commitment to providing exceptional customer service and building positive relationships.
• Organizational Skills: Ability to multitask, prioritize tasks, and manage time efficiently.
• Problem-Solving: Proficient in identifying issues, analyzing information, and implementing solutions.
• Team Player: Capable of collaborating with team members to achieve common goals.