Sales Development Representative - Enerpac Tool Group
Menomonee Falls, WI 53051
About the Job
ENERPAC TOOL GROUP - Who we are?
Enerpac Tool Group Corp. is a premier industrial tools, services, technology, and solutions provider serving a broad and diverse set of customers in more than 100 countries. The Company makes complex, often hazardous jobs possible safely and efficiently. Enerpac Tool Group's businesses are global leaders in high pressure hydraulic tools, controlled force products, and solutions for precise positioning of heavy loads that help customers safely and reliably tackle some of the most challenging jobs around the world. The Company was founded in 1910 and is headquartered in Menomonee Falls, Wisconsin. Enerpac Tool Group common stock trades on the NYSE under the symbol EPAC.
For further information on Enerpac Tool Group and its businesses, visit the Company's website at https://www.enerpactoolgroup.com/ .
Summary - basic function of the role
As a Sales Development Representative (SDR), you will be a vital part of our sales team, responsible for generating new business opportunities through strategic outbound prospecting efforts. You will engage with potential clients, identify their needs, and qualify leads for our sales pipeline. This role requires excellent communication skills, proactive attitude, and a strong ability to articulate our value proposition to potential customers.
Shift: Monday - Friday, hybrid 3 days in office schedule in Menomonee Falls for 2024. Relocating to Milwaukee, WI in early 2025
Job Duties and Responsibilities
- Prospecting and Outreach
- Conduct outbound prospecting activities via phone calls, emails, and social media to generate new leads
- Research and identify potential clients within target industries or market segments
- Initiate meaningful conversations with decision-makers to understand their business challenges and needs
- Lead Qualification
- Qualify leads based on predefined criteria to determine their fit for our products/services
- Assess prospects' pain points and buying intent to prioritize follow-up actions
- Gather relevant information about prospects to facilitate smooth handoff to the sales team.
- Pipeline Management
- Maintain accurate and up-to-date records of all interactions with prospects using CRM software
- Track prospect engagement and progress through the sales funnel
- Collaborate with sales managers to ensure alignment on lead quality and quantity targets
- Collaboration and Communication
- Work closely with marketing and sales teams to develop targeted outreach strategies
- Provide feedback on prospect responses and market trends to refine messaging and targeting
- Communicate effectively with internal stakeholders to ensure seamless handover of qualified leads
Skills and Competencies
- Strong Organizational Skills: Leverage Microsoft tools (MS Teams, MS Excel) to organize plans, content, and action trackers. There are opportunities to use more innovative solutions through demonstration of value.
- Ability to proactively make outbound prospecting calls created from lead generation campaigns and follow up in timely manner
- Knowledge of lead follow up processes and standard work
- Proven experience in sales, lead generation, or customer service
- Excellent communication skills, both verbal and written
- Strong interpersonal skills with the ability to build rapport quickly
- Goal-oriented mindset with a drive to exceed targets and quotas
- Familiarity with a CRM software (preferably Salesforce)
- Ability to work independently as well as a collaborative team
- Adaptability and resilience in a fast-paced, dynamic environment
Education and Experience
- Bachelor's Degree in Business Administration, Marketing, or related field preferred
- Minimum 3 years experience in outbound lead generation or prospecting role
Physical Demands
Employee may have to be able to walk/climb to a variety of primary work locations, including traveling by air/auto to remote sites. This can include occasional ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like. Employee will need to move about to accomplish tasks or move from one worksite to another. Employee will need to listen, understand, and speak with team members in person, telephonically, and electronically at all levels within a diverse workforce and with supported organizations. Employee will need to assess the accuracy, neatness, and thoroughness of the work assigned. Employee can work in front of a personal computer and telephone for long periods of time. Will have repetitive motions that include the wrists, hands, and/or fingers.
Work Environment
Primary work environment is temperature-controlled office setting, but may also include typical warehouse environment on occasion, where following appropriate safety protocols at the location would be required. While in the warehouse employee may be exposed to high levels of noise.
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
Direct Reports
N/A
Key External Contacts/Clients
Sales Operations
Customer Relations
Digital and eCommerce Department
Diversity Statement
We are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We will ensure your application is fairly considered and if hired, you will have an equitable opportunity to give your best at work, not because we're required to, but because it's the right thing to do. Enerpac Tool Group will provide reasonable accommodations within the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, reach out to our Talent Acquisition Team for additional information.
If you're looking for a unique, exciting career with variety and potential for growth, Enerpac Tool Group offers challenges & extraordinary rewards for people on a global scale
The above statements reflect the general details necessary to describe the principle functions of the job described and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.