Sales and Education Coordinator - cesna

Job Summary

The Sales and Education Coordinator is directly responsible for achieving the planned retail sales goal in assigned doors through development of in-store teams, forming relationships with retailer management and staff, monitoring stock levels, and execution of special events.

Principal Accountabilities

• Be in store 5 days a week: selling by example for all Beauty Advisors and freelancers; demo the product and teach how to build and close sales.

• Train store staff on Tata Harper products and protocols.

• Distribute and train applicable pocket decks to all sellers.

• Support retail stores' growth within a territory by maintaining an appropriate and consistent call cycle for assigned stores.

• Communicate needs, results, and ideas regularly with AE & Director of Sales.

• Know your numbers (Sales Report) and what is needed for the week.

• Have a schedule that is approved by your AE &Director of Sales and a plan on what is needed to accomplish the regions goals.

• Recruit, vet and manage freelance in assigned market. This includes coordinating their training and ensuring they are following the Tata Harper Skincare protocols.

• Plan travel for upcoming weeks. (only when applicable)

• Review numbers, sell through, and out of stock lists and communicate needs to the coordinating store management.

• Fill out needed grids from Wholesale Operations.

• Submit weekly recap form to AE & Director of Sales (e.g. wins, challenges, and opportunities and total volume).

• Attend weekly Sales Call every Wednesday at 12pm EST via Zoom.

• Successfully implement all in store merchandising programs; ensure the consistent implementation of merchandising guidelines and uphold counter image, identity, and hygiene in accordance with Tata Harper standards. Submitting counter photos when new merchandising guidelines are launched.

• Provide comprehensive training and motivation of both inter-sell and store staff of all products and promotions as needed.

• Responsible for the setup, coordination, and execution of all in store events; supervision of all freelancers; negotiate event setup with department or store manager; establish goals. Track pre-sell and performance for each event.

• Connect with the Global Education Director and explore Learn Worlds Education platform on training needs, ideas, and questions.

• Expense Reports

• Partner with store management to achieve targets, resolve issues and maintain positive relations.

• Achieving Goals

Key Experience and Skills

(Qualification and Experience)

• Retail beauty sales experience

Skill Sets

• Sales experience in a beauty retail setting (Sephora experience preferred)
• Retail experience and customer service experience
• Spa experience (optional) or esthetics license
• Organized and self-motivated
• Good written and verbal communication
• Negotiation skills
• Flexibility
• Emotional intelligence
• Prospecting ability
• Strong sales closing skills

Personal Attributes

• Friendly and outgoing personality
• Goal-driven
• Problem-solving

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