Sales Enablement Lead - Spark Advisors
New York City, NY
About the Job
About Spark Advisors
We're Spark, a mission-driven company helping independent Medicare brokers build the insurance business of their dreams. The vast majority of beneficiaries select benefits with the help of an independent broker, but technology and support for brokers is woefully antiquated. We provide workflows and services to help brokers achieve transformative growth.
In just four years, we've partnered with over 5,000 brokers and enrolled over 100,000 beneficiaries, making us the fastest-growing Medicare brokerage in the country. Brokers love us: during this period of intense growth, we've maintained an NPS of 91, a client retention rate of 93%, and we've helped brokers grow on average >100% since partnering with us.
It's an exciting time to be at Spark. Our diverse, remote-first team comes from leading technology, healthcare, and insurance companies, and has grown from 40 to 70 in the last year. Most recently, we've raised a Series B from leading investors who share our ambition.
Join us: we're always on the lookout for sharp, talented, empathetic teammates.
Summary
We're looking for a Sales Enablement Lead to design, implement, and manage enablement programs to ensure our Strategic Growth Managers (SGMs) have the skills, resources, and tools to exceed their performance targets. This role will play a critical role in Spark's go-to-market strategy and will have a direct impact on our future growth.
Working with Sales Leadership, you will own the sales enablement program for new and established SGMs across the country. You will craft an end-to-end sales enablement curriculum, develop content and processes that appreciate different learning styles, and leverage certifications to measure effectiveness. You will be responsible for delivering the curriculum, reporting on its results and progress, and iterating as needed, especially as our sales team and product offering evolve.
As the connective tissue between sales and all cross-functional teams (e.g., Growth Operations, Marketing, Success, and Product), you'll be responsible for keeping the sales team informed and trained on new releases along with regularly sharing feedback and insights from the sales team.
The ideal candidate is a true team player, but will always anchor to the metrics and consistently hold the sales team to a high bar. You have tremendous content development skills and are thoughtful about the delivery given our diverse sales team. You're passionate about sales, in general, and will be a real thought partner to Sales Leadership and cross-functional teams.
Key Responsibilities
- Design and deliver new hire training for new SGMs
- Build, maintain, and execute the new hire training curriculum & related certifications
- Design and deliver ongoing training for established SGMs
- Build, maintain, and execute the ongoing training curriculum & related certifications
- Partner with Sales Directors to identify/address individual knowledge gaps, as well as those of broader team team needs.
- Establish a regular cadence for certifications
- Gather input from stakeholders and lead all aspects of the annual Sales Summit
- Own sales enablement materials, education, and feedback
- Build and maintain the Spark Sales content library
- Roll out new product features, marketing collateral, and sales processes
- Collect and triage sales feedback to relevant teams
Skills Knowledge and Expertise
- Bachelor's degree
- +7 years of experience as a sales training specialist or manager for a mid-market sales motion
- Experience structuring an onboarding program for high growth business (10+ new sellers)
- Demonstrated ability to design and implement new selling processes and narratives
- Proven ability to adapt on the fly in a rapidly changing environment
- Experience delivering day-long or multi-day training to groups of salespeople virtually or in-person
- Excellent interpersonal and communication skills, which make it easy for sales to action on immediately
- Strong organization and cross-functional skills to be able to work with experts from Sales, Marketing, Operations, and Product
- Experience with Hubspot, Google Suite, and Learning Management Systems (LMS)
Compensation
Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Spark. In accordance with New York City, Colorado, California, and other applicable laws, Spark is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. A reasonable estimate of the current salary range is listed below. We expect most candidates to fall in the middle of the range. We also believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash.
Why you should join our team
By joining Spark, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the brokers and beneficiaries we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it.
We strive to help you and your family thrive. We're committed to supporting your happiness, healthiness, and overall well-being by providing a comprehensive benefits program. In addition to your base salary, we also offer:
- Equity compensation
- Health care, including dental and vision through our PEO Sequoia
- Flexible work location; co-working available
- 401k
- Paid Time Off
- Monthly Remote Work Stipend (help cover costs of home-office needs)
- Paid Parental Leave
- Up to 12 weeks for birthing parents
- Up to 8 weeks for non-birth parents
- 11 paid holidays
- Wellbeing Perks through SpringHealth, OneMedical, PerkSpot, and SoFi
At Spark, we are committed to hiring the best team to serve our clients regardless of their background. We need diverse perspectives to reflect the diversity of our problems and the population we serve. We look to hire people from a variety of backgrounds, including, but not limited to, race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.