Sales Engineer at Carolina CAT

Join the Carolina Cat Team

As a family-owned company under our third generation of leadership, we have built our business based on the principles of trust, integrity, and a desire to help our customers and employees succeed.

Since 1926, we’ve supported our communities by supplying equipment for critical infrastructure and commerce and by donating our time and resources to area nonprofits. We make smart investments in our company and continuously improve as part of our vision to be a trailblazing company that’s built to last.

We’re looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we’re committed to providing a work experience that helps our team grow to their full potential.

Collectively, our employees work together to make a difference for our customers, our communities, and our company. Learn more about what it means to become a team member with Carolina Cat.

Summary

The Sales Engineer is responsible for actively promoting the portfolio of Electric Power retail solutions with existing and new customers, building and maintaining strong relationships with contractors and end users, and increasing sales and market share of Caterpillar generators and related products and services. The role requires a balance of technical acumen and sales skill to ensure that Cat Electric Power solutions are the preferred choice for the power needs of commercial, industrial and municipal customers.

Essential Functions

• Identify and develop opportunities to grow sales of Electric Power solutions with new and existing customers.
• Develop and execute territory coverage strategy to ensure successful relationships with Key Accounts, Prospects, and Influencers in the Charlotte, Triad and Asheville markets.
• Review specifications and RFP’s, develop accurate proposals and successfully influence decision-makers.
• Develop a close working relationship with internal business partners in sales operations, project management, Product Support, Rental, and Advanced Electrical Solutions teams to ensure maximizing of scope and customer satisfaction through the project delivery phase of each order.
• Utilize online and hands-on training options to develop expertise in product features, performance and configuration options of generators, transfer switches and other related solutions.
• Collaborate with field representatives at Caterpillar and other key supply-chain partners on engineering, performance, pricing, and delivery questions to ensure customer satisfaction.
• Be in tune with competitor strategy, offerings and broader market trends.
• Maintain important records such as notable interactions, opportunities, quotations and project schedules within Salesforce CRM.
• Other duties as assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions.

Education and/or Experience

• Bachelor’s degree, preferably in Electrical or Mechanical Engineering. Equivalent experience will also be considered.
• 5+ years relevant experience in electric power sales or project management preferred.
• Demonstrated knowledge of selling techniques (prospecting, overcoming objections, closing).
• Demonstrated ability to communicate professionally and effectively with customers and business partners. 
• Ability to read and comprehend engineering specifications, electrical one-line drawings and other technical documents relevant to the position.
• Practical knowledge of accounting principles, budget preparation, and business acumen.
• Organized and detail-oriented in order to successfully manage many customer relationships and sales opportunities at all times.
• Possess a valid driver’s license, a good driving record, and have ability to travel during the day regularly, and overnight occasionally.

Computer Skills

MS Office products, online configuration tools, CRM systems such as Salesforce

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Have a knowledge of financial merchandising and have the ability to calculate leases.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Workplace Requirements

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee must frequently lift, carry, push, pull and /or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

While performing the duties of this Job, depending on site location, the employee may be exposed to moving mechanical parts and equipment. The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration. The employee may occasionally be exposed to wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock. The noise level in some work environments is occasionally loud.

We are an Equal Opportunity Employer

We require all employees to treat all our employees and candidates as equals. All personnel actions are conducted in the spirit of equal employment. We’re committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.

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