Sales Engineer - Ziply Fiber
Everett, WA 98201
About the Job
Position Title: Sales Engineer
$71,250 to $118,750 annually DOE, plus target commission of $20,000 annually
Comprehensive health benefits include - medical, dental, vision, 401k, flexible spending account, paid
sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and
education reimbursement programs.
At Ziply Fiber, our mission is to elevate the connected lives of our communities every day. We are
delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by
mainstream internet companies. And as our state-of-the-art fiber network expands in WA, OR, ID and MT,
so does our need for team members who can help us grow and realize our goals.
We may be building internet, but we are reaching real people. We strive to build relationships and provide
customers and communities with refreshingly great experiences.
We emphasize our values in all our interactions:
Genuinely Caring: Our customers and colleagues are people, and quite possibly our neighbors. We put
ourselves in their shoes and give them our full attention.
Empowering You: We empower our customers to choose the products that best meet their needs, and
we support our employees to implement solutions that elevate the experiences of our customers and
coworkers.
Innovation and Improvement: We always look for ways to make the experiences of our customers –
and each other – better.
Earning Your Trust: We earn trust by communicating simply and transparently as real people, not as a
corporation.
Job Summary
The Sales Engineer provides the development of technology solutions that help customers accelerate
their business initiatives across multiple technology domains. The Sales Engineer acts as a key member
of the customer-facing team and is responsible for aligning Ziply Fiber services and capabilities with
customer objectives, representing the Ziply Fiber service portfolio and value proposition to prospective
customers, and contributing to the overall sales and business development strategy for supported
markets. The Sales Engineer will drive customer conversations to uncover, scope, and define customer
business objectives addressable by Ziply Fiber capabilities while demonstrating ability to influence the
sales process effectively and technically to overcome customer objections.
Essential Duties and Responsibilities:
The Essential Duties and Responsibilities listed below are a range of duties performed by the employee
and not intended to reflect all duties performed.
- Leads and facilitates analysis of customers' business needs in person or through collaboration
tools to develop solution strategies based on knowledge of the customer’s technology environment. - Initiates and develops strong customer relationships and acts as a customer advocate within Ziply
Fiber to ensure the delivery of an exceptional customer experience. - Prepare technical proposals and presentations for customers and provide limited scope
responses to service and industry questions. - Actively participate in account, module, and market planning meetings.
- Develop responses to client issued Requests for Proposal/Information through design and
thought leadership. - Deliver both formal and informal presentations which effectively represent the industry positioning
and capabilities of Ziply Fiber, and the business value and ROI of service offerings proposed to
customers. - Develop statement(s) of work, scoping and design documentation, solution summaries,
operational support detail, and other technical documentation to outline delivery and life cycle of
services proposed to customers. - Participate in relevant market, industry, or technology organizations / associations, marketing
events, and trade shows. - Provide basic service, capability, technology, and industry training to internal and external groups.
Qualifications:
- 7+ years’ experience in technology engineering pre-sales or equivalent experience including
consulting or professional services. - Bachelor’s degree in engineering or related technical field or equivalent work experience
- Preference of a minimum of one technology domain certification (CCENT, CCNA, CCDA, CCNP,
AWS - Solutions Associate, CompTIA Network+, Security+, MCSA, etc.). Preferred advanced technology
domain certification (CISSP, CCIE, AWS Solutions Architect, PMP, CISM) - Broad understanding of IT concepts, architectures, and processes, with experience supporting
networking, software, cloud, or security technology domains - Must possess a deep understanding of business strategies, execution model and technology
enablement within one or more related domains to drive engagement and though leadership with
clients. - Understanding of how technology can be applied to address or accelerate customer business
objectives. - Proficient at both informal and formal presentations to large technical and non-technical
audiences - Must have and maintain a valid driver’s license, auto insurance, and satisfactory driving record.
Knowledge, Skills, and Abilities:
- Demonstrated ability to lead customer collaboration, discovery, and whiteboard sessions to draw
out technology solutions while establishing lasting relationships with customers. - Ability to communicate effectively; internally and externally.
- Excellent communications skills including, writing, presenting, as well as accuracy and attention
to detail. - Ability to work independently and apply sound judgment and reasoning skills to a variety of
situations. - Ability to multi-task and collaborate effectively with other personnel to meet deadlines.
- Ability to adjust to rapidly changing priorities and schedules.
- Strong customer service and relationship building skills.
- Ability to drive on behalf of the company in a safe and responsible manner.
Work Authorization
Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available
for this position.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodation may be made to
enable individuals with disabilities to perform the essential functions.
Essential and marginal functions may require maintaining the physical condition necessary for bending,
stooping, sitting, walking, or standing for prolonged periods of time; most of the time is spent sitting in a
comfortable position with frequent opportunity to move about. The employee must occasionally lift and/or
move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision,
color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
Work is performed in an office setting with exposure to computer screens and requires extensive use of a
computer, keyboard, mouse, and multi-line telephone system. The work is primarily a modern office
setting.
At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees
may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply
Fiber. In holding outside employment or self-employment, employees should ensure that participation
does not conflict with responsibilities to Ziply Fiber or its business interests.
Diverse Workforce / EEO:
Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of
race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the
presence of a non-job-related handicap or disability or any other legally protected status.
Ziply Fiber requires a pre-employment background check as conditions of employment. Ziply Fiber may
require a pre-employment drug screening.
Ziply Fiber is a drug free workplace.
Source : Ziply Fiber
