Sales Engineer / Lab Technician - Chickasaw Nation Industries
Southfield, MI
About the Job
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. SUMMARY The role of the Sales Engineer/Lab Technician is to support the sales team with bag filter product sales as well as conducting water sample testing to develop best outcomes in determining the client needs. This is a position for a subject matter expert knowledgeable in the engineering aspect of the products that we produce and can therefore consult and advise clients as to their needs and how Filtra-Systems can service them. The role requires a flexibility to move freely from the client interaction to the lab environment. ESSENTIAL DUTIES AND RESPONSIBILITIES Essential Duties and responsibilities include the following. Other duties may be assigned. Develop an in-depth understanding of our products, and our customer base by working closely with seasoned staff wo will serve as mentors in this role. Learn to manage bag filter product proposal process, quoting, and sales process. $1.4M business annually. Acquire skills to support E-commerce Sales process and continue to optimize. Conducts intensive testing of water samples to determine the client's needs and how Filtra-Systems can best service. Interviews potential customers to determine their needs. Using problem solving and consulting skills to help customers improve their business. Helps support the Spare Parts department with responding to client requests, shipping orders, etc. Staying abreast of emerging trends in the filtration industry. Willing to travel by car or airline as needed for customer visits, trade-shows, and closing deals. Occasional overnight stays when required. Leads and participates in trade-show seminars relating to our products. Creates and performs sales presentations. Follows up promptly on new opportunities. Assists in keeping our website and sales media current and up-to-date. Carries out responsibilities in accordance with the organization's policies and applicable laws. This position's performance will be measured based on customer satisfaction. Responsible for aiding in own self-development by being available and receptive to all training made available by the company. Plans daily activities within the guidelines of company policy, job description and supervisor's instruction in such a way as to maximize personal output. Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and co-workers. Will report any unsafe conditions and/or practices to the appropriate supervisor and human resources. Will immediately correct any unsafe conditions as the best of own ability. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EDUCATION AND EXPERIENCE Chemical Engineering degree with desire to work in sales is preferred and a minimum of one (1) year relevant experience, or equivalent combination of education/experience. JOB SPECIFIC KNOWLEDGE/SKILLS/ABILITIES Strong interpersonal skills a must. Proven ability to be self- directed in a lab setting. Good organization and time-management skills. Ability to practice and promote required safety standards. Working knowledge and ability to review, interpret and apply technical manuals, technical instructions and standard operating procedures in all aspects of quality assurance. Knowledge and ability to collect data, process forms and compose reports. Excellent verbal and written communications skills with ability to interact effectively with a variety of personnel. Proficient skills using Microsoft Office Suite (i.e., Outlook, Word, Excel and PowerPoint). Ability to work both independently and in a team environment. LANGUAGE SKILLS Ability to read and interpret documents such as safe
Source : Chickasaw Nation Industries