Sales Manager from System One

Sales Manager

Location: Hybrid, work in office 1 day out of each month in Spartanburg, SC
Compensation: $100,000 - $120,000 
Reporting to: Location Manager
Responsible for: Marketing and Sales Team

Purpose of Role:

The Sales Manager will be responsible for driving sales performance and achieving profit targets by identifying new business opportunities and developing relationships with existing customers. This role will also focus on delivering exceptional customer service to ensure high levels of customer satisfaction and sales conversion.

Main Responsibilities:

External Sales:

• Generate profitable new business using market data, prospecting, and orchestrating client resources.
• Identify and generate inquiries for projects, promoting full project and service management capabilities.
• Identify key decision-makers in target organizations and leverage opportunities for cross-selling and upselling services.
• Increase customer contact to build a new user base and grow market share.
• Lead or support customer/site visits and company presentations to strengthen relationships and provide comprehensive customer support from negotiation to sale and delivery.
• Build long-term, productive, and mutually beneficial relationships with new customers through multiple channels.
• Interpret customer engineering requirements, survey sites, and create inquiry data.
• Maintain technical competence, service knowledge, local industry awareness, and understanding of regulatory issues affecting customers.
• Provide quality service to internal and external customers while upholding the company's values.
• Report sales performance and prospects to the Location Manager using the agreed framework.
• Ensure an efficient hand-over to Operations once an order is secured.
• Update internal customer relationship systems in a timely manner.
• Provide customer service support during and after contracts and participate in “Lessons Learned” sessions.
• Learn and adhere to company processes to ensure accuracy and efficiency in all tasks.

General:

• Adhere to and support the implementation of HR processes and procedures.
• Strictly adhere to the company’s Health and Safety Procedures, ensuring a safe working environment for yourself and others.
• Maintain a positive and professional image of the company, including wearing the correct branded attire as required.
• Contribute to continuous improvement processes and drive efficiency and standardization.

Experience and Qualifications Required:

• Solid sales or contract management experience, particularly in the production equipment installation environment.
• Proven track record of identifying and winning new business in a service-oriented business.
• Active knowledge of mechanical/installation engineering projects and processes.
• Demonstrable commercial awareness.
• Experience using negotiation and influencing skills.
• Proficiency with Microsoft Office and internal systems.
• Willingness to travel as required.
• Experience working in the machinery movement/installation industry.

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