Sales and Marketing Coordinator - Southall

Position: Sales & Marketing Coordinator
Reports to: Director of Sales and Marketing
Job Type: Full-Time

Southall Farm & Inn is a premier destination bringing nature, produce and people together in a powerful and unique way. High Level Overview: The Sales & Marketing Coordinator will offer support to the Southall Sales and Marketing teams as the first interaction between customer/client/agency/and media,

Responsibilities:

SALES:

• Qualify and respond to requests for information from sales inquiries involving room nights while directing any event sales inquiries to Catering department.
  • Receive group leads and assist in data entry in Resort Suite for initial lead and turn over lead to Group Sales Manager for all other detailing.
  • Receive leisure leads and turn over lead to Leisure Sales Manager.
• Assist in response to requests or leads, with information / Resort Overviews, etc. for timely response, if Leisure Sales Manager or Director of Sales are traveling or out of the office.
• Assist Sales team with client site tours.
• Assist Sales Team by pulling reports of group deposits received and not received, working with accounting, updating Resort Suite with payment dates and amounts.
• Assist Sales team with amenity requests for overnight VIP clients.
• Assist Sales team with group blocks by working with Reservations Manager to check availability and secure rooms.
• Attend weekly Sales and Marketing Meeting.

MARKETING:

• Assist in response to requests involving photoshoots, marketing promotions, donations, etc.
• Field social community management inquiries, PR fact checks, and coordinate press questions.
• Work with PR/Social Team to coordinate approved media/influencer stays and build itineraries with Reservations and Programming Teams.
• Assist with media/influencer site tours + amenities for overnight media guests.
• Keep Social Team updated on weekly happenings and specialty events for Instagram stories.
• Work with Creative Director on posting/responding to locals closed FB group.
• Assist with online reputation by responding to guest reviews.
• Work with Programming team to maintain accurate event + activity listings on Way and website.
• Work with F+B to maintain accurate IRD menus on website.
• Assist Creative Director by fielding internal creative requests, and collateral orders/delivery.
• Assist Creative Director with photo + video shoots.
• Assist Creative Director by acting as a second set of eyes for brand compliance throughout the property.
• Attend monthly PR/Social Call.

Skills and Experience:

• Previous Hotel/Hospitality experience preferred
• Must be:
  • An affable and supportive team player.
  • Motivated by true hospitality.
  • A strong writer with good verbal communication skills.
  • A creative with an eye for detail.
  • A problem-solver.
  • An excellent organizer with time-management skills.
  • Dependable and punctual.
  • Willing to work a flexible schedule should days run long, or weekend needs arise.
  • Able to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period.

Education:

• High School diploma or GED

Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.