Sales Operations Lead, Worldwide Specialist Organization - Amazon

Description AWS Sales Marketing and Global Services Operations (SMGS) is seeking a Strategy & Operations lead to work with the Specialist GTM teams. This role will partner to help grow adoption for strategic AWS domains and services. This role will work with the worldwide Pillar-aligned Operations teams and Geo and IBU-aligned Operations teams to continuously analyze historic results, and make business recommendations to senior management based on those analyses - all in an environment of rapid growth and increasing complexity. This role will work to develop, implement and manage the annual GTM plan, business processes, systems, reports and strategies that optimize business functions to meet organizational goals and initiatives. The Specialized Sales Operations lead will act as a trusted business advisor to our stakeholders in the business, leveraging data and analysis to land business insights, develop GTM strategies, and scale the business. Your insights will drive incubation and growth for some of the most complex, innovative and revenue driven offerings in the AWS portfolio. This position will support the administration and execution of the team's goals and targets, including segmentation of business goals to the domain level, measurement of goal attainment, evolving and driving various demand generation campaigns and proposing improvements to the business to increase its effectiveness in driving desired results. This position will support various parts of the rhythm of the business activities such as Weekly Business Reviews, Monthly Business Reviews, Quarterly Business Reviews, and other cadenced reporting and metrics. As such, this position will require a technical depth of understanding of the Service offerings, and understanding of the industries and geographies covered by Specialists to meet end-customer needs and business requirements. The successful candidate must be able to roll-up their sleeves, learn the technical solutions and understand the addressable opportunity by Industry and segment, and work directly with the data models to discern strategic insights. They will be passionate about their work, detail-oriented, analytical, and have excellent problem-solving abilities. They will be experienced at working with data sets and the technical tools needed to work with them. They will have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate for their customers to other internal stakeholders. Active collaboration with members of AWS Data Warehouse/Business Intelligence, Business Development, Finance, AWS Industries Sales Operations, Marketing, and Recruiting will be crucial to the effective execution of the responsibilities. They will drive towards simple, scalable solutions to difficult problems, have excellent project-management skills, and be able to communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way. Key job responsibilities - Act as a trusted business partner to Specialist leaders and team members, leveraging data and analyses to land business insights, develop GTM strategies, and scale the business. - Deliver improvements to the reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to their customers. - Support the administration and execution of the team's targets, including segmentation of business goals, measurement of goal attainment, evolving and driving various demand generation campaigns and proposing improvements to the business to increase its effectiveness in driving desired results. - Support the rhythm of the business activities such as Monthly Business Reviews, Quarterly Business Reviews, and other cadenced reporting and metrics. - Work directly with the models/data. Work with data sets and the technical tools needed to work with them. - Advocate for their customers to other internal stakeholders. Active collaboration with teams in AWS Data Warehouse/Business Intelligence, Business Development, Finance, Marketing, Recruiting, and AWSI Sales Operations will be crucial to the effective execution of the responsibilities - Drive towards simple, scalable solutions to difficult problems. About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. About Sales, Marketing and Global Services (SMGS) AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Basic Qualifications - Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc. - Bachelor's degree or equivalent - Experience defining, refining and implementing sales processes, procedures and policies or equivalent - 5+ years of sales operations or equivalent experience Preferred Qualifications - Experience using Salesforce (or other CRM tool) or BI tools - Experience presenting to senior leadership - Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations - Advanced Microsoft Excel Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,500/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.