Sales Operations Manager, Axon Air - Axon
Scottsdale, AZ
About the Job
Join Axon and be a Force for Good.
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Join Axon and be a Force for Good.
At Axon, we're on a mission to Protect Life. We're explorers pursuing society's most critical safety and justice issues with our devices and cloud software ecosystem. Like our products, we work better together. We connect with candor and care, seeking diverse perspectives from our customers, communities, and each other.
Life at Axon is fast-paced, challenging, and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
We are seeking a curious, detail-oriented problem solver to join our Axon Air team. This team manages the most vital partnerships that drive growth, innovation, and value creation for Axon. We shape the future of Axon's partnership ecosystem by identifying key partners, negotiating agreements, and ensuring successful collaborations.
The Sales Operations Manager, Axon Air will work closely with sales, marketing, product development, and finance to map, design, and execute operational processes for Axon's most critical alliances. The role will be pivotal in improving efficiency while ensuring a high-quality customer experience for internal and external stakeholders. By developing metrics, the Sr Sales Strategy Analyst will derive and share insights about implementing new process changes and the success of each alliance relationship, guiding business decisions of future investments. You will help unlock our mission to Protect Life.
What You'll Do
Location: Although the role is Hybrid, ALL candidates must live close to one of the following cities. [Scottsdale, Seattle, Denver, Atlanta, Boston, San Francisco]
Reports to: Manager, Strategic Alliances
Business Analysis & Execution
- Analyze business processes to identify alignment problems with sales operations-related systems.
- Develop detailed plans for process enhancement and system improvements.
- Retrieve and analyze large data sets using Excel, Quip, Salesforce, and other data management systems.
- Design, document, and implement operational processes to train various stakeholders to drive product strategy.
- Actively manage supplier product and price lists, supporting supplier sales transactions.
- Review quotes, purchase orders, contracts, invoices or any other related sales documentation to ensure delivery of supplier and customer obligations.
Leadership & Collaboration
- Act as a trusted advisor to the sales team and enable the selling motion by advocating for what is in the business's best interests and proactively working to remove commercial blockers.
- Build strong relationships with sales, partners, finance, supply chain, and other key business stakeholders to define needs and deliver holistic solutions.
- Develop strong knowledge of go-to-market strategy, internal system, and product limitations in order to remove points of friction on complex and highly customizable sales.
- Establish strategic plans that focuses on driving process improvements and customer experience enhancements.
- Lead and influence cross-functional teams to simplify complex opportunities to streamline workflows.
What You Bring
- Bachelor's degree or relevant work experience.
- 7+ years of relevant sales operations experience
- Ability to learn on the go, be a self-starter
- Strong curiosity and problem solving skills
- High attention to detail and exceptional organizational skills
- Demonstrable track record of process mapping and breaking down complex workflows
- Ability to manage and communicate with large set of stakeholders across various functions
- Intermediate MS Office skills
- Prior leadership experience is a plus
- Experience with CRM is required and specific experience with Salesforce and D365 is a plus
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 78,000.00 in the lowest geographic market and USD 107,000.00 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.
Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
