Sales & Product Coordinator - Saint-Gobain
WAYNE, NJ
About the Job
If you want to reshape the world and discover your greatest potential, Saint-Gobain provides one-of-a-kind opportunities for innovative problem solvers.
We're one of only two companies in the world that is consistently recognized as both a top Global Employer and a Top 100 Global Innovator, but Saint-Gobain's remarkable story and culture of innovation begins with a team of nearly 200,000 creative, diverse and passionate team members collaborating across the globe. We are committed to our mission to improve lives because, every day, we witness the enormous impact of our efforts on the world around us.
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How would you like to work in a dynamic, innovative company with opportunity to grow your career? Saint-Gobain in Wayne, NJ is for you!
We offer competitive salary, shift differential, matching 401k, bonus, retirement plan, benefits start day one, tuition reimbursement, growth opportunities and so much more
We are looking for a Sales & Product Coordinator. - This is an hourly position and is onsite Monday-Friday, 8am-5p
Scope:- Supporting Customer Service and Sales.- Formalize practices, capitalize on the know-how, and continuously improve processes.---
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Responsibilities:
+ Study, align and merge Customer Services practices toward a comprehensive, standardized, effective and optimized way of working, including the SalesForce tool
+ Document practices, create or formalize procedures and workflows. Prepare work instructions relative to Customer service and Product coordinator to ensure efficiency, reliability and continuity.
+ Document and create procedures for Customer Service interaction with PPAP demands (i.e.: Sales Order creation, conditions to create a Work Order, transfer machine to machine etc)
+ Assist Customer service team on solving Customer Credit issues.
+ Handle/coordinate extraordinary transactions (selling or transfer of equipment, material etc) /create procedures to streamline future occurrences when relevant.
+ Assist Application Engineering department in part number creations on new materials.
+ Handle Samples (and miscellaneous) Sales orders and arrange shipping per customer specific requirements.
+ Handle Tax certificates review and approval process/follow up for any missing or expired certifications from monthly tax report.
+ Administration of customer portals
+ Analyze customer score cards and initiate corrective actions when necessary
+ Support price changes (run analysis, evaluate retroactive price impact, generate change letters to customers
+ Build tools/files to support Quotation process. Update quotes/ perform quotes on standard product range.
+ Backup customer service team when short staffed
+ Bachelor’s degree in Business, Marketing or Supply Chain required
+ Strong interpersonal and verbal and written communication skills.
+ Strong computer skills (i.e. Microsoft Word, Excel, QAD, CBOS).
+ Ability to make quick decisions, while dealing with multiple personalities.
+ Ability to work in fast paced customer/site environment.
+ Analytical skills to review data
+ Positive attitude / high energy
Our commitment to being a Great Place to Work is a strong one. We encourage and foster our employees to be engaged through their participation in various committees/ teams. These teams help build a relationship between employees; they bring together employees from different shifts, different departments, and different career levels and promotes a culture of unity and pride. In an environment of listening, caring, developing, thanking and inspiring, the Saint-Gobain Wayne Plant IS a Great Place to Work.
Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.
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Employees have the flexibility to choose the benefits that best fit their individual needs.
+ Health and Wellbeing – Supporting your wellbeing, to thrive in life and work.
+ Medical, Prescription Drug, Vision, and Dental Insurance
+ Healthcare Saving Account and Flexible Spending Account options
+ LiveWell Wellness Program
+ Employee Assistance Program (EAP)
+ Paid Time Off and Paid Parental Leave
Retirement and Protection - Helping to make the future life you want a reality.
+ 401(k) with Company Match, Retirement Accumulation Plan (RAP), Cash Balance Pension Plan
+ Company-provided Life Insurance, AD&D, Short-Term Disability
+ Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and Accident Insurance
Additional Benefits – Helping shape the experience and impact you want
+ Commuter Benefits
+ Group Legal
+ Identity Theft Protection
+ Auto and Home Insurance
+ Pet Insurance and Discounts
+ Back-up Child & Elder Care
+ PerkSpot Employee Discount Program
We're one of only two companies in the world that is consistently recognized as both a top Global Employer and a Top 100 Global Innovator, but Saint-Gobain's remarkable story and culture of innovation begins with a team of nearly 200,000 creative, diverse and passionate team members collaborating across the globe. We are committed to our mission to improve lives because, every day, we witness the enormous impact of our efforts on the world around us.
-
How would you like to work in a dynamic, innovative company with opportunity to grow your career? Saint-Gobain in Wayne, NJ is for you!
We offer competitive salary, shift differential, matching 401k, bonus, retirement plan, benefits start day one, tuition reimbursement, growth opportunities and so much more
We are looking for a Sales & Product Coordinator. - This is an hourly position and is onsite Monday-Friday, 8am-5p
Scope:- Supporting Customer Service and Sales.- Formalize practices, capitalize on the know-how, and continuously improve processes.---
-
Responsibilities:
+ Study, align and merge Customer Services practices toward a comprehensive, standardized, effective and optimized way of working, including the SalesForce tool
+ Document practices, create or formalize procedures and workflows. Prepare work instructions relative to Customer service and Product coordinator to ensure efficiency, reliability and continuity.
+ Document and create procedures for Customer Service interaction with PPAP demands (i.e.: Sales Order creation, conditions to create a Work Order, transfer machine to machine etc)
+ Assist Customer service team on solving Customer Credit issues.
+ Handle/coordinate extraordinary transactions (selling or transfer of equipment, material etc) /create procedures to streamline future occurrences when relevant.
+ Assist Application Engineering department in part number creations on new materials.
+ Handle Samples (and miscellaneous) Sales orders and arrange shipping per customer specific requirements.
+ Handle Tax certificates review and approval process/follow up for any missing or expired certifications from monthly tax report.
+ Administration of customer portals
+ Analyze customer score cards and initiate corrective actions when necessary
+ Support price changes (run analysis, evaluate retroactive price impact, generate change letters to customers
+ Build tools/files to support Quotation process. Update quotes/ perform quotes on standard product range.
+ Backup customer service team when short staffed
+ Bachelor’s degree in Business, Marketing or Supply Chain required
+ Strong interpersonal and verbal and written communication skills.
+ Strong computer skills (i.e. Microsoft Word, Excel, QAD, CBOS).
+ Ability to make quick decisions, while dealing with multiple personalities.
+ Ability to work in fast paced customer/site environment.
+ Analytical skills to review data
+ Positive attitude / high energy
Our commitment to being a Great Place to Work is a strong one. We encourage and foster our employees to be engaged through their participation in various committees/ teams. These teams help build a relationship between employees; they bring together employees from different shifts, different departments, and different career levels and promotes a culture of unity and pride. In an environment of listening, caring, developing, thanking and inspiring, the Saint-Gobain Wayne Plant IS a Great Place to Work.
Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.
-
Employees have the flexibility to choose the benefits that best fit their individual needs.
+ Health and Wellbeing – Supporting your wellbeing, to thrive in life and work.
+ Medical, Prescription Drug, Vision, and Dental Insurance
+ Healthcare Saving Account and Flexible Spending Account options
+ LiveWell Wellness Program
+ Employee Assistance Program (EAP)
+ Paid Time Off and Paid Parental Leave
Retirement and Protection - Helping to make the future life you want a reality.
+ 401(k) with Company Match, Retirement Accumulation Plan (RAP), Cash Balance Pension Plan
+ Company-provided Life Insurance, AD&D, Short-Term Disability
+ Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and Accident Insurance
Additional Benefits – Helping shape the experience and impact you want
+ Commuter Benefits
+ Group Legal
+ Identity Theft Protection
+ Auto and Home Insurance
+ Pet Insurance and Discounts
+ Back-up Child & Elder Care
+ PerkSpot Employee Discount Program
Source : Saint-Gobain
