Sales Professional / Leader - BPO Experienced - Transworld Systems Inc.
Lake Forest, IL 60045
About the Job
Work Location: This is a remote/work from home position.
Compensation: $80-100k plus commission
Transworld Systems, Inc. is an industry leader, customer-first provider of customer relationship outsourcing services, accounts receivable management, loan servicing and legal services for many of the world’s leading companies. We have over 50 years of experience in handling customer contacts and interactions across a broad spectrum of industries.
Why should you consider TSI (part of TSI family of companies)?
- Work from home
- Paid training
- Team-oriented work environment
- Growth opportunity
- Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!
Responsibilities:
- Develop strong pipeline and networks towards sourcing for new clients to achieve annual sales growth objectives
- Prospect current clients under individual account ownership for opportunities to secure additional new business, growth or promote cross selling across organizational service offerings.
- Identify and develop resources relevant to business development and sales goals
- Sell the ideals and services of the business organization to improve on sales generation
- Oversee the organizational effectiveness, management development, and leadership development of the organization towards improving the core content of the company
- Liaise with members of staff to ensure top level client experience in all cases of client interactions from follow up to delivery and needs assessment
- Attract, as well as retain clients by developing highly creative outreach strategies
- Work in line with the operational procedures of the organization towards its revenue generation and sales growth goals
- Actively participate and lead discussions regarding responses to potential client request for proposals including sourcing the advance development of intel on the opportunities, pricing strategies, win themes, etc.
- Develop and drive lead generation campaigns, social media posts, blogs and efforts to prospect new clients.
- Present regular updates on progress towards sales targets and goals to various members of management throughout the business
- Knowledge, understanding and compliance with TSI policies and procedures
- Make recommendations to improve sales procedures and processes
- Present sales reports/updates/progress to Senior Leadership
- Have a methodology process that outlines the daily sales team activity
- Leadership skills
- Coach / develop / retain /mentor junior sales professionals
- Motivate and inspire sales professionals
- Optimize sales compensation plans to drive intended behaviors / results
- Organize sales team efforts. Prioritization on high-value / high-probability targets.
- Partner effectively with leadership and internal stakeholders to deliver new customers / revenue opportunities
- Capabilities
- Inspirational leadership
- Ability to mobilize a team with an unwavering goal of delivery. Results not just actions.
- Set a vision and strategy for the team. Enable actions that lead to results.
- Comfortable with – and enjoys – being held accountable for results.
- Competitive and strong desire to win
- Perform other duties as assigned
- Bachelor’s degree in sales or business related fields of study, including at least 5-10 years in client relationship management, professional services, business development and ARM/CX BPO/Loan Servicing/ Healthcare sales
- Strong leadership capability and individual drive / motivation
- Strong relationship management skills
- Ability to grow and maintain relationship with any individual, irrespective of the background and type of personality
- Possession of good sense of humor
- Strong written and verbal communication skills
- Strong creativity and critical thinking abilities
- Strong individual drive with the ability to take abstract ideas or direction and formulate strategies to successfully execute
- Strong Project Management and organizational skills
- Ability to work with recent technological applications relating to daily tasks
- Strong detail-orientation and top level self-organization
- Ability to perform multiple tasks simultaneously
- Willingness to put in more working hours, even at odd times
- Possess reliable problem-solving ability
Physical requirements:
- Normal, corrective vision range; ability to see color and to distinguish letters, numbers and symbols
- Frequently required to sit, stand, walk, talk, hear, bend and reach
- Ability to reach with hands and arms
- Occasionally lift and/or move up to 30lbs
Work conditions:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. You are acknowledging that you can perform the essential functions with or without a reasonable accommodation. The noise level in the work environment is usually moderate. The work environment is primarily indoors. The position requires little to no travel.
This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet the business needs of the company. By signing below, you are acknowledging receipt and comprehension of this job description.
TSISP