Sales Representative - Staples, Inc.

River Forest, IL

Job Title: Customer Support Specialist

Responsibilities:

Provide exceptional customer service via phone, email, and chat.

Assist customers with product inquiries, order processing, and issue resolution.

Maintain accurate records of customer interactions and transactions.

Collaborate with team members to improve service delivery and customer satisfaction.

Stay updated on product knowledge and company policies.

Qualifications:

High school diploma or equivalent; associate degree preferred.

1-2 years of customer service experience.

Strong communication and problem-solving skills.

Proficient in Microsoft Office and CRM software.

Ability to work in a fast-paced environment.

Source : Staples, Inc.