Sales Support Associate - Sirius XM

Who We Are:

SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.

This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM’s vision to life every day.

SiriusXM Media is the gateway for marketers to the largest digital audio advertising ecosystem in North America. As the combined advertising revenue organization of Sirius XM Holdings Inc., SiriusXM Media spans across leading owned and operated audio platforms Pandora and SiriusXM; innovative ad tech solutions powered by AdsWizz; sonic creative consultancy Studio Resonate; and an extended content network featuring exclusive monetization agreements with Audiochuck, NBCUniversal, SoundCloud, and many more. Reaching more than 150 million listeners each month, SiriusXM Media delivers audiences the tailored brand experiences they crave while putting creators first, making it easy for every marketer to produce, plan, buy and measure across its entire audio universe.

How you’ll make an impact:

The Sales Support Associate is a key member of the Ad Sales Operations team, supporting all aspects of the sales process as well as providing support to the Vice President of Ad Sales and Senior members of the sales team and their clients/agencies.

What you’ll do:

• Assist account managers in maintaining client relationships, including providing client updates, customer support, and responding to/follow-up on sales inquiries; research prospective clients and ad sales opportunities upon request.
• Enter sales orders or revised sales orders as per account managers; liaise with ad sales traffic to ensure communication and coordination.
• Edit/proofread all customer correspondence prior to distribution; modify as applicable.
• Liaise with internal and external teams regarding sales contract administration, credit applications, and required approvals.
• Generate and distribute weekly billed & booked report.
• Pull commercial logs and distribute them to producers as applicable.
• Perform other duties as assigned.

What you’ll need:

• Bachelor's degree or equivalent, relevant experience.
• 0-1 years of experience working in a sales or media/entertainment environment.
• Strong interest in sales; position is a potential training ground for entry level sales people.
• Interpersonal skills and ability to interact and work with staff at all levels.
• Excellent written and verbal communication skills.
• Ability to work independently and in a team environment.
• Ability to project professionalism over the phone and in person.
• Commitment to internal and external clients and customer service principles.
• Willingness to take initiative and to follow through on projects.
• Strong organizational skills and attention to details.
• Excellent time management skills, with the ability to prioritize and multi-task, in a fast-paced environment.
• Proficient in Microsoft Office Suite: Outlook, Word, Excel, PowerPoint.
• Wide Orbit experience, a major plus.
• Must have legal right to work in the U.S.

At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $46,400 - $74,625 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply.

Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.