Sales Support Executive - Masflair

Company Description:

The company is one of the&

world’s top 3 manufacturers of high quality colours&

for Food, Pharmaceutical, Cosmetic, Personal Care, Home Care, Stationery Ink industries and Specialty Fluorescent Dyes used in various industrial applications .

The company has recently opened an office in Jersey City, New Jersey, USA and is looking for a Sales Support Executive.

Role Description

This is a full-time on-site role for a Sales Support Executive located in Jersey City, NJ. The Customer Support Representative will be responsible for ensuring customer satisfaction by providing excellent customer service, troubleshooting and resolving customer issues, and communicating effectively with customers.

Responsibilities:

Receiving forwarding Inward shipment documents to warehouse,

Tracking the ETA of inward shipments ensure the customs clearance of cargo within time.

Maintain inventory dispatch register in excel sheet.

Stock reconciliation with warehouse portal.

Receive PO from customer ensure timely delivery of order to customers.

Prospecting and Lead Generation: Identify potential customers and generate leads through market research, networking, and cold calling to expand the client base.

Qualifications:

Sales/Admin Experience:&

Previous experience in sales or a related field, preferably in the food, pharmaceutical, or cosmetic ingredients industry, is beneficial. Familiarity with B2B sales processes and negotiation techniques is an advantage.

Product Knowledge:&

understanding of ingredients used in the food, pharmaceutical, and cosmetic industries, including their applications, benefits, and regulatory requirements.

Communication and Interpersonal Skills:

& Excellent verbal and written communication skills, along with strong interpersonal abilities, are crucial for building and maintaining client relationships.

Indicative Salary Range : 30,000-40,000 USD per annum