Sales Support Representative Hybrid - Acosta Group
Oak Brook, IL
About the Job
DESCRIPTION
The Sales Support Representative is an essential function managing vendors orders, confirming accuracy, ensuring vendor commitments in accuracy and pricing, preventing any financial deductions. The Lead, Sales Support must possess proven strong communication, interpersonal, and organizational skills to interact successfully with vendors, customers, and managers.
RESPONSIBILITIES
Primary Responsibilities
+ Review ordering / purchases products from customer – including the completion of all order forms, transportation requests, packaging requirements, legal forms for interstate / international transport and as well all financial forms dealing with the purchase / sale.
+ Audit all forms and orders to confirm terms, conditions, allowances, and costs.
+ Support ADW programs and maximize sales by understanding Costco objectives and building relationships.
+ Develop relationship with Costco ICS’s and AB’s.
+ Create and submit invoices to Costco accounting portal.
+ Ensure Costco receives correct high-resolution photos for every e-commerce item and add the item to Instacart.
+ Review copies of CCI’s and meat certificates for traceability; complete customs paperwork including CCI’s and COS. Work with Customs Brokers to ensure that loads flagged for inspection are routed to the correct facility before delivery to Costco.
+ Complete Canada registration and Blue Bin/Stewardship forms in according with Canadian government regulations and requirements.
+ Assist with Walk Global account setup for adherence to shipping standards for Japan, Korea, and Taiwan.
+ Complete annual certificate renewals.
+ Engage PPD and FOB carriers for status of loads and depot appointments on large vendors shipping across borders.
+ Update internal associates and clients on Costco’s currency exchange rate changes.
+ Ensuring vendor’s Demos have been scheduled and performed.
+ Tracking, ensuring all materials for each scheduled Demo is available and on site.
+ Work closely with BM and AMM group on promotion contracts and confirm actuals after the event.
+ Track and deal with member complaints and queries.
+ Sending replacement parts out to member when needed.
+ Possess a comprehensive knowledge of the Customer’s operation and key competitors.
+ Maintaining vendor specific reports outside of the internal system.
+ Maintain accurate Vendor and item setup in ADW systems with current info / pricing to include orders from BBS / Roadshows.
+ Maintain accurate / updated files for all item spec sheets / pricing / common forms on central locations.
+ Maintain complete AII and SLH files by vendor.
+ Meet with Business Managers weekly to review vendors and support tasks.
+ Assist backup coverage of BM desk when they are out of the office.
+ Assist Business Managers with vendor and Costco meeting prep, including serving in live meetings and note taking.
+ Create buydocs/item agreements.
+ Create and submit new item setups for internal system.
+ Maintain promotion calendar on the regionally shared calendar.
+ Purchase samples from Costco and other retailers.
+ Deliver samples to buying office.
+ Assist with monthly comp shopping.
+ Maintain Costco org chart.
QUALIFICATIONS
Minimum Qualifications-Education and Experience
+ High School Diploma/GED
+ Three (3) year’s business process solutions, customer service and/or office administrative experience preferred in manufacturing, costing, pricing, distribution, product line, etc.
+ Proven food broker experience preferred.
+ Experience may be substituted for some of the above education.
Minimum Qualifications-Knowledge, Skills and Abilities
+ Strong interpersonal, organizational and administrative skills.
+ Strong ability to effectively communicate effectively with vendor, customers and team-members.
+ Able to operate computer systems, proficient in MS Office (Word, Excel, and Outlook).
+ Ability to multi-task, attention to detail, strong problem solving with attention to detail.
+ Ability to protects and secures all confidential and proprietary information.
+ Attention to detail as we use advanced math calculations to ensure accuracy between unit of measure conversions, pricing issues, weight of product, Tie x High, and multiple currency.
+ Ability to type minimum of 60 wpm.
Work Environment and Physical Requirements
The work environment characteristics described are representative of those an employee may encounter while performing the essential functions of this job. Job may require moderate physical effort including lifting materials and equipment weighing less than 15 pounds. This position involves viewing a computer monitor for more than 30% of the time. Personal protective equipment may need to be worn. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ABOUT US
Acosta and Mosaic are the sales and marketing powerhouses behind the most recognized and proven brands with top retailers in the United States and Canada. We offer flexible services that maximize efficiency. Acosta has the talent and technology to build data-, reach- and relationship-driven strategies to execute those strategies, and the tools to monitor, track and optimize metrics-based results for customers and retailers.
Acosta and its subsidiaries, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. Acosta may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.
Acosta and its subsidiaries is an Equal Opportunity Employer
We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.
_By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions._
Acosta et Mosaic sont les forces motrices en matière de ventes et de marketing derrière les marques les plus reconnues et éprouvées auprès des principaux détaillants aux États-Unis et au Canada. Nous proposons des services flexibles qui maximisent l’efficacité. Acosta possède le talent et la technologie nécessaires pour élaborer des stratégies axées sur les données, la portée et les relations, afin de mettre en œuvre ces stratégies, ainsi que les outils pour surveiller, suivre et optimiser les résultats basés sur les indicateurs pour les clients et les détaillants.
Acosta et ses filiales , de bonne foi, estiment que cette fourchette de rémunération affichée est la fourchette précise pour ce poste au moment de cette publication. Acosta pourrait finalement payer plus ou moins que la fourchette affichée en fonction des qualifications des candidats et des lieux. Cette fourchette peut être modifiée à l’avenir.
Acosta et ses filiales sont des employeurs offrant l’égalité des chances .
Nous nous engageons à fournir des aménagements pour les personnes handicapées . Si vous avez besoin d’un aménagement, nous travaillerons avec vous pour répondre à vos besoins, dans la mesure requise par la loi.
Les déclarations ci-dessus ont pour but de décrire la nature générale et le niveau de travail effectué par les personnes affectées à cette classification. Elles ne doivent pas être interprétées comme une liste exhaustive de toutes les responsabilités, tâches et compétences requises du personnel ainsi classé. Mosaic se réserve le droit de modifier tout ou partie des descriptions de poste à sa discrétion afin de répondre aux besoins de l’entreprise, voire de les dépasser.
En soumettant votre candidature, vous acceptez et acceptez la Déclaration de confidentialité d’Acosta et les Conditions d’utilisation .
Acosta, and its subsidiaries, is an Equal Opportunity Employer
Job Category: Sales Support
Position Type: Full time
Business Unit: Sales
Salary Range: $44,200.00 - $55,300.00
Company: ADW Acosta, LLC
Req ID: 3038
The Sales Support Representative is an essential function managing vendors orders, confirming accuracy, ensuring vendor commitments in accuracy and pricing, preventing any financial deductions. The Lead, Sales Support must possess proven strong communication, interpersonal, and organizational skills to interact successfully with vendors, customers, and managers.
RESPONSIBILITIES
Primary Responsibilities
+ Review ordering / purchases products from customer – including the completion of all order forms, transportation requests, packaging requirements, legal forms for interstate / international transport and as well all financial forms dealing with the purchase / sale.
+ Audit all forms and orders to confirm terms, conditions, allowances, and costs.
+ Support ADW programs and maximize sales by understanding Costco objectives and building relationships.
+ Develop relationship with Costco ICS’s and AB’s.
+ Create and submit invoices to Costco accounting portal.
+ Ensure Costco receives correct high-resolution photos for every e-commerce item and add the item to Instacart.
+ Review copies of CCI’s and meat certificates for traceability; complete customs paperwork including CCI’s and COS. Work with Customs Brokers to ensure that loads flagged for inspection are routed to the correct facility before delivery to Costco.
+ Complete Canada registration and Blue Bin/Stewardship forms in according with Canadian government regulations and requirements.
+ Assist with Walk Global account setup for adherence to shipping standards for Japan, Korea, and Taiwan.
+ Complete annual certificate renewals.
+ Engage PPD and FOB carriers for status of loads and depot appointments on large vendors shipping across borders.
+ Update internal associates and clients on Costco’s currency exchange rate changes.
+ Ensuring vendor’s Demos have been scheduled and performed.
+ Tracking, ensuring all materials for each scheduled Demo is available and on site.
+ Work closely with BM and AMM group on promotion contracts and confirm actuals after the event.
+ Track and deal with member complaints and queries.
+ Sending replacement parts out to member when needed.
+ Possess a comprehensive knowledge of the Customer’s operation and key competitors.
+ Maintaining vendor specific reports outside of the internal system.
+ Maintain accurate Vendor and item setup in ADW systems with current info / pricing to include orders from BBS / Roadshows.
+ Maintain accurate / updated files for all item spec sheets / pricing / common forms on central locations.
+ Maintain complete AII and SLH files by vendor.
+ Meet with Business Managers weekly to review vendors and support tasks.
+ Assist backup coverage of BM desk when they are out of the office.
+ Assist Business Managers with vendor and Costco meeting prep, including serving in live meetings and note taking.
+ Create buydocs/item agreements.
+ Create and submit new item setups for internal system.
+ Maintain promotion calendar on the regionally shared calendar.
+ Purchase samples from Costco and other retailers.
+ Deliver samples to buying office.
+ Assist with monthly comp shopping.
+ Maintain Costco org chart.
QUALIFICATIONS
Minimum Qualifications-Education and Experience
+ High School Diploma/GED
+ Three (3) year’s business process solutions, customer service and/or office administrative experience preferred in manufacturing, costing, pricing, distribution, product line, etc.
+ Proven food broker experience preferred.
+ Experience may be substituted for some of the above education.
Minimum Qualifications-Knowledge, Skills and Abilities
+ Strong interpersonal, organizational and administrative skills.
+ Strong ability to effectively communicate effectively with vendor, customers and team-members.
+ Able to operate computer systems, proficient in MS Office (Word, Excel, and Outlook).
+ Ability to multi-task, attention to detail, strong problem solving with attention to detail.
+ Ability to protects and secures all confidential and proprietary information.
+ Attention to detail as we use advanced math calculations to ensure accuracy between unit of measure conversions, pricing issues, weight of product, Tie x High, and multiple currency.
+ Ability to type minimum of 60 wpm.
Work Environment and Physical Requirements
The work environment characteristics described are representative of those an employee may encounter while performing the essential functions of this job. Job may require moderate physical effort including lifting materials and equipment weighing less than 15 pounds. This position involves viewing a computer monitor for more than 30% of the time. Personal protective equipment may need to be worn. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ABOUT US
Acosta and Mosaic are the sales and marketing powerhouses behind the most recognized and proven brands with top retailers in the United States and Canada. We offer flexible services that maximize efficiency. Acosta has the talent and technology to build data-, reach- and relationship-driven strategies to execute those strategies, and the tools to monitor, track and optimize metrics-based results for customers and retailers.
Acosta and its subsidiaries, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. Acosta may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.
Acosta and its subsidiaries is an Equal Opportunity Employer
We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.
_By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions._
Acosta et Mosaic sont les forces motrices en matière de ventes et de marketing derrière les marques les plus reconnues et éprouvées auprès des principaux détaillants aux États-Unis et au Canada. Nous proposons des services flexibles qui maximisent l’efficacité. Acosta possède le talent et la technologie nécessaires pour élaborer des stratégies axées sur les données, la portée et les relations, afin de mettre en œuvre ces stratégies, ainsi que les outils pour surveiller, suivre et optimiser les résultats basés sur les indicateurs pour les clients et les détaillants.
Acosta et ses filiales , de bonne foi, estiment que cette fourchette de rémunération affichée est la fourchette précise pour ce poste au moment de cette publication. Acosta pourrait finalement payer plus ou moins que la fourchette affichée en fonction des qualifications des candidats et des lieux. Cette fourchette peut être modifiée à l’avenir.
Acosta et ses filiales sont des employeurs offrant l’égalité des chances .
Nous nous engageons à fournir des aménagements pour les personnes handicapées . Si vous avez besoin d’un aménagement, nous travaillerons avec vous pour répondre à vos besoins, dans la mesure requise par la loi.
Les déclarations ci-dessus ont pour but de décrire la nature générale et le niveau de travail effectué par les personnes affectées à cette classification. Elles ne doivent pas être interprétées comme une liste exhaustive de toutes les responsabilités, tâches et compétences requises du personnel ainsi classé. Mosaic se réserve le droit de modifier tout ou partie des descriptions de poste à sa discrétion afin de répondre aux besoins de l’entreprise, voire de les dépasser.
En soumettant votre candidature, vous acceptez et acceptez la Déclaration de confidentialité d’Acosta et les Conditions d’utilisation .
Acosta, and its subsidiaries, is an Equal Opportunity Employer
Job Category: Sales Support
Position Type: Full time
Business Unit: Sales
Salary Range: $44,200.00 - $55,300.00
Company: ADW Acosta, LLC
Req ID: 3038
Source : Acosta Group
