Sales Support Representative - GMS

Powers Roofing & Exteriors is in search of a Sales Support Representative to join our team in Mentor, OH. At Powers Roofing & Exteriors, we pride ourselves on being a family-focused company dedicated to putting our clients first. As a fast-growing business specializing in residential roofing, siding, and gutters, we offer full replacements and repairs. Join our team and become part of our mission to become the most trusted residential roofing company in Northeast Ohio!

Benefits:

• Starting at $20/hr – negotiable based on experience.
• Merit-Based Bonuses!
• Paid Training
• Health Insurance
• Dental Insurance
• Vision Insurance
• Company vehicle and gas card available as needed
• A large network of repeat and referral customers
• Unlimited training opportunities

Job Responsibilities:

• Correspond with homeowners and insurance companies.
• Respond to all phone and email messages from team members and customers in a timely manner.
• Pull shingles for shingle identification reports and apply any necessary tarps.
• Utilize our CRM to add photos or note updates to customer files.
• Attend periodic continuing education seminars.
• Use the latest technology tools in sales presentations.
• Assist Sales Representatives by providing exceptional customer service.

Qualifications:

• General knowledge of roofing and siding materials and product lines.
• Prior customer service experience.
• Professional demeanor and neat appearance.
• Willingness to learn and be trained.
• Superior customer service skills.
• Excellent written and verbal communication abilities.
• Capacity to work independently or as part of a team.
• Ability to prioritize tasks and manage time effectively.
• Proficiency with current technology such as smartphones, tablets, and email.
• Flexible schedule during our busy season (May - October).
• Reliable transportation, valid driver’s license, and acceptable motor vehicle record.
• Physical ability to climb ladders and stand/walk on roofs.

If you’re ready to grow with us and make a difference in the lives of our clients, we’d love to hear from you! Apply today to join the Powers Roofing & Exteriors team.

To Apply: Submit your resume and a brief cover letter outlining your relevant experience and why you’d be a great fit for our team.

Powers Roofing & Exteriors is an Equal Opportunity Employer.