Sales Support Vertical and Quote Desk Specialist (Remote Role). - American Standard

Every person on the planet dreams of a better home. And at LIXIL, we’re committed to making better homes a reality for everyone, everywhere. We make it happen with pioneering water and housing technology solutions. Home to world leading brands like INAX, American Standard, GROHE, TOSTEM and many more, we touch the lives of more than a billion people each day, transforming houses into homes.

Our planet is the home we all share. So how we do business matters. Our inclusive and empowering culture, entrepreneurial spirit and commitment to having a positive impact on the planet are integral to our business strategy.

LIXIL today is on a journey of transformation. The world around us is changing. Technological advances. Evolving needs. New demographics. Shifting expectations. These changes serve as opportunities for solutions to be discovered, and to unlock progress for all.

We invite you to make this journey with us. It is as challenging as it is inspiring. Together we can shape the future of living. We’re a home for growth, for imagination, for creativity. A home for your talent and ambition.

A home for everyone.

As a key member of the Sales Operations team, the Sales Support Vertical & Quote Desk specialist will collaborate with the Vertical Projects Team and Wholesalers providing quotations to customers by utilizing sales and technical knowledge for the preparation of quotation packages.

• Assist Vertical Projects and Wholesaler validating sales opportunities, generating sales proposals and customer quotations.
• Have a strong grasp on product knowledge and utilize that knowledge to assist in recommendations on competitor cross reference on plumbing specification.
• Assist Project and Trade Sales in managing customer relationships and become a strong partner.
• Create, maintain, and distribute leads and sales pipeline by maintaining accurate and complete information using Salesforce.
• Proactively develop a strong rapport with customers and drive project conversions.
• Provide a superior level of customer service, handling various channels of communication including emails, calls, chats while maintaining professionalism.
• Meet and exceed standards for quote KPIs

• Bachelor degree or work experience equivalent
• 3-5 years’ experience in related industry and field
• Basic plumbing or sanitary system knowledge desirable
• Demonstrated ability to read and interpret technical documentation
• Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current development; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.
• Proficient in associated Microsoft Office products (Word, Excel, Access, Power Point) Salesforce.com CRM platform experience preferred.

• Follows policies and procedures; completes administrative tasks correctly and on time; supports organization’s goals and values.
• Effective decision making skills as it relates to providing direction to market price and product usage
• Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
• Follows instructions; responds to management direction; takes responsibility to own actions; keeps commitments; commits to reaching goals; completes tasks on time or notifies appropriate person with an alternative plan.

The hiring range  for this position role position $54,000 to $77,000 annually. 

 (Salary offer to be determined by the applicant’s education, experience, knowledge, skills, location, and abilities, as well as internal equity and alignment with market data.)

Other Compensation (if applicable): This role will be eligible to participate in the annual Short Term Incentive plan.

AS, AMERICA INC. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law. Only at LIXIL’s request preferred vendors may be invited to refer talent for specific open positions. In such cases, a current and fully executed agreement with LIXIL must be in place.

Recruitment & Staffing Agencies: AS, AMERICA INC does not accept unsolicited resumes from any source other than candidates. The submission of unsolicited resumes by recruitment or staffing agencies to AS, AMERICA INC. or its employees is strictly prohibited unless contacted directly by AS, AMERICA INC. internal Talent Acquisition team. Any resume submitted by an agency in the absence of a signed agreement will automatically become the property of AS, AMERICA INC. and will not owe any referral or other fees with respect thereto.