Sales Trainer - Tactile Medical
Minneapolis, MN 55416
About the Job
Overview:
The Sales Trainer is responsible for assisting in development, coordinating, delivering and assessing sales training including live classroom sessions, online learning courses, and in-field training supports for sales personnel at all levels from Associates to Managers.
*This position is open to remote candidates, but would require travel to Minneapolis, MN and other Tactile locations 30% to 40% of the time.*
Responsibilities:Accountabilities & Responsibilities
- Coordinate, conduct and assist in in-person or remote trainings
- Assist in developing new online sales training courses and related modules using various subject matter experts
- Consult with and provide training solutions to other trainers and managers when issues arise; be able to interpret employment assessment tests and provide guidance on best approaches specific to individual trainees
- Assist in maintaining and revising online sales courses, annually or as needed, to stay current with approved policies and procedures routed through training software
- Track and monitor the learning pathways and course completions of all sales reps in the field; provide regular updates to assigned trainers and managers
- Manage attendee registration from end-to-end
- Proof of completions after each live event; routing assessment information to appropriate parties
- Logistics for refinement training and related events in conjunction with sales managers/field trainers
- Other duties as assigned
Education & Experience
Required:
- Bachelor’s degree in learning and development or related field or equivalent relevant experience
- 3+ years’ experience and demonstrated expertise in all facets of training including content creation, classroom and synchronous/asynchronous online delivery methods, assessment methodologies, etc
- 2+ years’ experience and demonstrated expertise in facilitation versus lecture, developing active learning activities including pair/triad role plays to significantly improve learning retention and long-term application
Preferred:
- Bachelor’s degree in Communications, Training and Development or Educational Leadership
Knowledge & Skills
- Proficient in MS Office Suite including Excel (filters, pivot tables, graphing) and PowerPoint (graphics, animations)
- Familiar with several online learning management systems and courseware platforms, including Brainshark and Camtasia or similar
- Knowledge of models of learning assessment
- Ability in influence large groups of people to move in a consistent direction over a long period of time
- Excellent communication skills (verbal, written, persuasive) across all levels of the organization and external audiences including vendors, suppliers, hotel staff, and those for whom English is not a native language
Competencies
- Change Agent
- Influencing
- Presentation Skills
- Creativity
- Flexible
- Communication
- Customer Focus
- Planning
- Interpersonal Savvy
- Organizing
Source : Tactile Medical