Salesforce Admin - Phaxis LLC
Indianapolis, IN
About the Job
What You Will Do
- Administer and configure the Salesforce CRM platform, including custom objects, fields, work flows, validation rules, and user setup
- Develop and maintain custom solutions using Apex, Visualforce, and Lightning Components.
- Create and manage Salesforce reports and dashboards to track key performance metrics and data quality.
- Collaborate with stakeholders to gather requirements and translate them into scalable Salesforce solutions.
- Coordinate with IT to ensure timely and accurate implementation of changes, including system integrations with ERP and other custom applications
- Provide ongoing training and support to Salesforce users, both remotely and in-person, utilizing various training materials and media.
- Perform regular data management tasks, including data imports, deduplication, and cleanup, and coordinate data cleansing efforts.
- Monitor system performance, troubleshoot issues, and stay current with Salesforce updates and best practices.
- Propose and implement process improvements based on feedback from sales channels and business needs.
- Ensure seamless execution of assigned programs.
- Stay informed about third-party applications and integrations that can enhance the Salesforce environment.
- Perform other duties as assigned.
- High School Diploma Req
- Associate's Degree Pref
- 1-3 years Experience as a Salesforce Administrator. Required
- 1-3 years Experience in a sales environment Preferred
- 1-3 years Experience with MS SQL, .NET, TFS, GIT, and other development frameworks Preferred
- Understanding of Salesforce configuration, customization, and administration best practices. (High proficiency)
- Salesforce development technologies, including Apex, Visualforce, and Lightning Components. (High proficiency)
- Managing Salesforce security, including roles, profiles, sharing rules, work flows, and groups. (High proficiency)
- Ability to interact effectively with stakeholders at all levels, providing clear communication and training. (High proficiency)
- Analytical skills to identify and resolve issues and improve processes. (Medium proficiency)
- Verbal and written communication skills. (Medium proficiency)
- Ability to travel as needed. (Medium proficiency)
- Salesforce Administration Certification Required
Source : Phaxis LLC
