Salesforce Architect at CGI Group, Inc.
Austin, TX 78716
About the Job
Salesforce Architect
Position Description
On our team we deliver more than just "technology consulting." As part of the Texas Business Unit Public Sector team, we use technology intentionally to improve citizens' lives. How do we do that? We help our state and local agencies deliver on their promises to Texans and Oklahomans - from modernizing systems that protect children, to creating apps that care for vulnerable adults, to revamping public university portals to enhance students' experiences, and ultimately to engineering solutions that increase transparency and ensure the effective and efficient use of taxpayer dollars.
CGI, a Platinum Salesforce Implementation Partner, is seeking a Salesforce Solution (application) Architect. The Salesforce Solution Architect will rely on their deep understanding of the Salesforce platform and experience to help guide the creation of solutions for CGI's Salesforce customer base. This person will work within a CGI team to understand our client's business needs and help deliver value through technology using Salesforce.
This position can be located in Austin. A hybrid working model is acceptable.
How you'll make an impact:
Your future duties and responsibilities
• Communicate complex topics regarding solutions and related projects to audiences without deep technical skills
• Cultivate and nurture relationships with our clients through transparency, organization, and impeccable communication
• Ability to work with customers to understand current vs. future state roadmap
• Work within a CGI Salesforce project team to shape technical solutions and collect functional and non-functional requirements to address our client specific needs
• Create technical design documentation
• Work with CGI Salesforce development teams to meet development work timelines and adhere to solution standards
• Groom and refine the Salesforce product backlog for our client projects
• Provide guidance in user story writing
• Describe and illustrate designs leveraging tools like: Visio, Lucid, Mural
• Stay up to date on new Salesforce features/releases/products
• Work on our Proposal Teams
• Facilitate discussions with both business and technical stakeholders to extract critical business requirements and present a technical vision & solution that meet customer and project needs
• Communicate complex topics regarding solutions and related projects to audiences without deep technical skills
• Assist in building proposals for business development opportunities
• Work with the client, sales team, business partners, and related practice area leaders within CGI to prescribe a complete solution to meet project goals as well as longer term needs. (Solutions include software products, product customizations, custom development, other technical and business services, integration, and the project plans and estimates necessary to implement the solution)
• Based on the prescribed solution; provide project plans, estimates and scope input to sales for proposals and statements of work
Required qualifications to be successful in this role
• 5 - 8 years of prior Salesforce hands-on experience as an architect
• Ability to configure and customize Salesforce.com environments with a deep understanding of the constraints imposed by governor limits, editions and licensing, etc
• Experience with multi-org deployment architectures and developing apps for AppExchange is a definite plus
• Understanding of front-end and back-end development including: Aura Framework, Lightning Web Component (LWC), Visualforce, Apex, REST and SOAP-based web services, debugging, troubleshooting, and performance management
• Understanding of relational databases and experience with SOQL
• Experience with integration design patterns with Salesforce (leveraging an iPaaS or custom)
• Experience with data migrations between Salesforce and other systems is preferred
• Strong written and verbal communication skills. Candidates must be able to effectively convey information and recommendations to clients (technical and non-technical)
• Ability to coach, motivate, and direct work tasks to a team of Salesforce professionals
• Ability to tailor communication to multiple audiences at all levels
• Strong analytical skills, with the ability to observe trends. Able to actively make suggestions based on results
• Ability to work with SMEs, other Solution Architects, sales teams and clients to determine the best solutions for known and anticipated constraints
• Certified Salesforce Application and/or System Architect (or on the way to becoming Certified)
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $85,800- $209,100.
At CGI we call our professionals CGI Partners to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI's benefits include:
• Competitive base salaries
• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
• 401(k) Plan and Profit Participation for eligible members
• Generous holidays, vacation, and sick leave plans
• Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;
• Back-up child care, Pet insurance, My Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more
#CSG-TMC-F24
*LI-TM1
Together, as owners, let's turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.
Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team-one of the largest IT and business consulting services firms in the world.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.
We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.
Position Description
On our team we deliver more than just "technology consulting." As part of the Texas Business Unit Public Sector team, we use technology intentionally to improve citizens' lives. How do we do that? We help our state and local agencies deliver on their promises to Texans and Oklahomans - from modernizing systems that protect children, to creating apps that care for vulnerable adults, to revamping public university portals to enhance students' experiences, and ultimately to engineering solutions that increase transparency and ensure the effective and efficient use of taxpayer dollars.
CGI, a Platinum Salesforce Implementation Partner, is seeking a Salesforce Solution (application) Architect. The Salesforce Solution Architect will rely on their deep understanding of the Salesforce platform and experience to help guide the creation of solutions for CGI's Salesforce customer base. This person will work within a CGI team to understand our client's business needs and help deliver value through technology using Salesforce.
This position can be located in Austin. A hybrid working model is acceptable.
How you'll make an impact:
Your future duties and responsibilities
• Communicate complex topics regarding solutions and related projects to audiences without deep technical skills
• Cultivate and nurture relationships with our clients through transparency, organization, and impeccable communication
• Ability to work with customers to understand current vs. future state roadmap
• Work within a CGI Salesforce project team to shape technical solutions and collect functional and non-functional requirements to address our client specific needs
• Create technical design documentation
• Work with CGI Salesforce development teams to meet development work timelines and adhere to solution standards
• Groom and refine the Salesforce product backlog for our client projects
• Provide guidance in user story writing
• Describe and illustrate designs leveraging tools like: Visio, Lucid, Mural
• Stay up to date on new Salesforce features/releases/products
• Work on our Proposal Teams
• Facilitate discussions with both business and technical stakeholders to extract critical business requirements and present a technical vision & solution that meet customer and project needs
• Communicate complex topics regarding solutions and related projects to audiences without deep technical skills
• Assist in building proposals for business development opportunities
• Work with the client, sales team, business partners, and related practice area leaders within CGI to prescribe a complete solution to meet project goals as well as longer term needs. (Solutions include software products, product customizations, custom development, other technical and business services, integration, and the project plans and estimates necessary to implement the solution)
• Based on the prescribed solution; provide project plans, estimates and scope input to sales for proposals and statements of work
Required qualifications to be successful in this role
• 5 - 8 years of prior Salesforce hands-on experience as an architect
• Ability to configure and customize Salesforce.com environments with a deep understanding of the constraints imposed by governor limits, editions and licensing, etc
• Experience with multi-org deployment architectures and developing apps for AppExchange is a definite plus
• Understanding of front-end and back-end development including: Aura Framework, Lightning Web Component (LWC), Visualforce, Apex, REST and SOAP-based web services, debugging, troubleshooting, and performance management
• Understanding of relational databases and experience with SOQL
• Experience with integration design patterns with Salesforce (leveraging an iPaaS or custom)
• Experience with data migrations between Salesforce and other systems is preferred
• Strong written and verbal communication skills. Candidates must be able to effectively convey information and recommendations to clients (technical and non-technical)
• Ability to coach, motivate, and direct work tasks to a team of Salesforce professionals
• Ability to tailor communication to multiple audiences at all levels
• Strong analytical skills, with the ability to observe trends. Able to actively make suggestions based on results
• Ability to work with SMEs, other Solution Architects, sales teams and clients to determine the best solutions for known and anticipated constraints
• Certified Salesforce Application and/or System Architect (or on the way to becoming Certified)
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $85,800- $209,100.
At CGI we call our professionals CGI Partners to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI's benefits include:
• Competitive base salaries
• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
• 401(k) Plan and Profit Participation for eligible members
• Generous holidays, vacation, and sick leave plans
• Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;
• Back-up child care, Pet insurance, My Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more
#CSG-TMC-F24
*LI-TM1
Together, as owners, let's turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.
Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team-one of the largest IT and business consulting services firms in the world.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.
We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.
