Salesforce Business Analyst - TEKsystems

Description:

SFMC (salesforce marketing cloud) Business Analyst - Job Description:

This person is the primary liaison between the IT and ADC Commercial business.

Primary responsibilities include:

• Assists in the liaison activities between the IT and business areas.

• Assists in determining business requirements and developing a business case (KPI).

• Assures project quality by using standard development methodologies and by working with Software Quality Assurance (SQA) to develop and execute project quality plans.

• Maintains project delivery information using portfolio management tool and by working with appropriate project stakeholders. Reviews efforts of work to determine timeframe and procedures for accomplishing tasks.

• Responsible for compliance with applicable Corporate and Divisional Policies and procedures

• Communicates project status by preparing standard status reports, and by participating in departmental and customer project status update meetings.

• Identifies and implements process improvements.

• Perform KPI fulfillment/assessment.

Required Education/Qualification:

• Bachelor’s degree or equivalent experience

• Min 5 years of experience with business analysis activities

• Strong knowledge of Salesforce Administration (capable to do hands-on configurations)

• Strong analytical ability – MS Project Online, Excel, PowerPoint required

• Strong written and oral communication skills and the ability to translate between business-focused and technical-focused individuals

• Experience in developing, communicating, and managing simple to moderate project plans

• Strong organizational skills

Preferred Qualification/Experience

• Experience with Veeva CRM

• Prior Healthcare experience

• Experience working in an Agile Scrum team

• Experience working with Commercial operations team

Specifics from the manager: Responsibilities:

Relationship Management:

Strong trust relationship with Business Stakeholders

Excellence in Communications

Strong trust relationship with Delivery team.

Requirements Analysis:

Lead and Facilitate requirements gathering discussions

Translate business requirements into design specifications

Facilitate Business Case and Use Case Development

Ensure the value proposition is documented, understood and agreed

Provide domain specific subject matter expertise

Provide accurate project estimations

Solution Design & Management:

Drive Solution Design with enterprise alignment in mind

End to End understanding of IT services/solutions in your domain

Skills Required:

Salesforce Marketing cloud ( MUST have 5 plus yrs. Experience)

Agile/Scrum understanding

Business/IT Analyst

Jira/Workfront

Skills:

Salesforce.com, Business analysis, Requirements gathering, Salesforce administration, marketing cloud, salesforce, erpss, jira, workfront

Top Skills Details:

Salesforce.com,Business analysis,Requirements gathering,Salesforce administration,marketing cloud,salesforce,erpss

Additional Skills & Qualifications:

- Need someone who has used salesforce marketing cloud, very familiar with salesforce products

- Must have Business analyst experience

- Not looking for someone as technical as a salesforce developer

Specifics from manager: Responsibilities:

Relationship Management:

Strong trust relationship with Business Stakeholders

Excellence in Communications

Strong trust relationship with Delivery team.

Requirements Analysis:

Lead and Facilitate requirements gathering discussions

Translate business requirements into design specifications

Facilitate Business Case and Use Case Development

Ensure the value proposition is documented, understood and agreed

Provide domain specific subject matter expertise

Provide accurate project estimations

Solution Design & Management:

Drive Solution Design with enterprise alignment in mind

End to End understanding of IT services/solutions in your domain

Skills Required:

Salesforce Marketing cloud ( MUST have 5 plus yrs. Experience)

Agile/Scrum understanding

Business/IT Analyst

Jira/Workfront

Experience Level:

Expert Level

o    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: 

▪  Medical, dental & vision 

▪  Critical Illness, Accident, and Hospital 

▪  401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available 

▪  Life Insurance (Voluntary Life & AD&D for the employee and dependents) 

▪  Short and long-term disability 

▪  Health Spending Account (HSA) 

▪  Transportation benefits 

▪  Employee Assistance Program

▪  Time Off/Leave (PTO, Vacation or Sick Leave) 

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.