Salesforce Marketing Cloud Project Manager - Hybrid (Retail Exp Preferred) at TEKsystems

Description:

• Work with the Product Owner to define the product by identifying requirements and thinking critically about what will make it successful; ensure user stories effectively communicate the Product Owner’s requirements and are easily consumed by software development teams.

• Collaborate with engineering teams to define and validate the technical approach, strategy and deliverables for the project.

• Lead, facilitate and attend meetings; provide project status reporting to management; prepare and deliver client presentations and work products/prototypes.

• Identify potential people-side risks and anticipated points of resistance and develop specific plans to mitigate and address concerns.

• Ultimately will be responsible for assuring delivery quality and the successful completion of the project.

• Will be able to manage the scope, risks, timeline, budget, and resources. Will be the main point of contact working with project leadership on the client side.

• Create and manage weekly project work and delivery plan.

• Tracks project risk, issues and clears impediments. Creates mitigation plans and escalates as necessary.

• Ensures scope is completed per what is contracted and changes are flagged and estimated.

• Manages scope change discussions and negotiation and drives to final decision.

• Lead Salesforce technical projects through the SDLC process and/or an agile, iterative process.

• Understand the client’s strategic direction and apply it to project team specific outcomes.

• Collaborate with teams to define and validate the functional and technical approach, strategy and deliverables for the project.

Skills:

Project management, Stakeholder management, Implementation, salesforce, email marketing, Agile, Pmp, Jira, erpss, cdp, pmp certification, project plan

Top Skills Details:

Project management, Stakeholder management, Implementation, salesforce, email marketing

Additional Skills & Qualifications:

• Bachelor’s Degree or equivalent industry experience.

• 5+ years of experience in Agile Software delivery as a Business Analyst, Project, Product or Program Manager, preferably leading large complex multi-integration, multi-cloud, multi-workstream, and UX projects.

• Experience in all phases of product, software, and testing lifecycles.

• Demonstrated strong knowledge in software delivery: Agile, Scrum, Kanban, SAFe, XP and Lean.

• Experience leading large, multi-work stream Salesforce projects with remote teams required.

• Experience with large integration projects with multiple 3rd party vendors in the commerce eco-system.

• Familiarity with business applications such as: Confluence, Jira, MS Project and Microsoft office suite.

• Client relationship management and client consulting skills. Experience in all phases of product, software, and testing lifecycles.

• Ability to serve as a liaison between both business and technical teams to drive effective, timely solutions that fulfill both strategic and operational needs.

• Adaptable self-starter who is skilled at creating structure in ambiguous environments.

• Salesforce Data Cloud is preferred.

• Salesforce Certified Admin or other Salesforce certifications (highly preferred)

Experience Level:

Expert Level

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: 

§ Medical, dental & vision 

§ Critical Illness, Accident, and Hospital 

§ 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available 

§ Life Insurance (Voluntary Life & AD&D for the employee and dependents) 

§ Short and long-term disability 

§ Health Spending Account (HSA) 

§ Transportation benefits 

§ Employee Assistance Program 

§ Time Off/Leave (PTO, Vacation or Sick Leave) 

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.