Salesforce Systems Administrator - City Parks Foundation

POSITION SUMMARY 

City Parks Foundation is seeking a Salesforce Systems Administrator to oversee and help continue the build out of our Salesforce NPSP instance. We use our CRM to track fundraising and sponsorship, marketing, and programming data across our organization. The Salesforce Systems Administrator will be responsible for maintaining the system, developing new functionalities, producing reports, and managing third-party integrations. The administrator will continue the implementation process, develop business processes with our staff, customize the system as needed, and identify new and future uses of the system. 

Under the supervision of the Manager of Systems and Strategy, the Salesforce Systems Administrator will work closely with leadership and staff across programs, including the Partnerships for Parks Data and Evaluation coordinator, to build a responsive and effective system.

RESPONSIBILITIES 

• Serve as a primary system administrator for Salesforce environment with 60 users
• Oversee user management, profiles, roles, permissions, rules, licenses, capacity, and storage management
• Create and maintain custom objects, object relationships, and standard and custom fields
• Manage dashboards, reports, forms, templates, page layouts, workflows and approvals
• Manage and maintain third party integrations; including but not limited to Form Assembly, Google, Conga, payment gateways and processors, etc 
• Monitor user adoption of Salesforce and provide best practices and tips on usage including training, documentation, and support as necessary
• Support and collaborate with staff around their needs in the system; providing recommendations and best practices to improve the system as a whole 
• Stay current with Salesforce releases and corresponding documentation and provide new functionalities and solutions as needed 
• In collaboration with Manager of Systems and Strategy, preserve assets by implementing disaster recovery and back-up procedures and information security and control structures
• Import external data as needed
• Work with the Manager of Systems and Strategy and PfP’s Data and Evaluation Coordinator to plan long-term strategy for ongoing development of Salesforce database
• Serve as the internal liaison with external consultants/developers as applicable.
• Special projects as needed

QUALIFICATIONS  

• 3 years as a Salesforce Administrator; Salesforce.com Certified Administrator a plus
• Proficient knowledge of the Nonprofit Success Pack is strongly preferred
• 2 or more years nonprofit experience, especially fundraising and/or marketing, preferred
• Project management experience required
• Adept with multiple software systems and willing to learn new products
• Demonstrated experience managing data using Excel or Google Sheets
• Ability to effectively evaluate, understand, interpret, and explain data to non-technical users
• Excellent organizational, analytical, and problem-solving abilities
• Superior written and verbal communication skills
• Interest in the arts, sports, education, and/or parks issues
• Ability to work in a collegial, fast-paced environment
• Strong attention to detail and ability to manage multiple projects simultaneously
• Ability to work independently

*Please note: applications without a cover letter will not be considered.

ABOUT CITY PARKS FOUNDATION

At City Parks Foundation (CPF), we are dedicated to invigorating and transforming New York City parks into dynamic, vibrant centers of urban life through arts, environmental education, sports, and community building programs for all New Yorkers. Our ethos is simple: we believe thriving parks mean thriving communities.

Community engagement includes Partnerships for Parks, a public-private program of City Parks Foundation and NYC Parks, which supports and champions a growing network of community leaders who care and advocate for the transformation of our neighborhood parks and the Parks and Open Space Partners-NYC coalition of conservancies and alliances. We also administer the NYC Green Fund, a regranting program for parks and open space nonprofits and grassroots organizations.

We produce SummerStage, the iconic free, outdoor performing arts festival in NYC, presenting world-class artists from across the globe and our own neighborhoods on our mainstage in Central Park and in local parks in all five boroughs, and our Swedish Cottage Marionette Theatre and roving PuppetMobile present marionette puppet theater throughout New York City.

We connect youngsters to nature in the urban environment through progressive, experiential teaching. Using parks as classrooms, we provide learning experiences and hands-on activities in urban forests, coastal areas, and gardens.

Free golf, tennis, track & field, soccer, and fitness programs bring high-quality instruction and equipment into areas where few organized athletic opportunities exist. We offer leveled training, year-round scholarship coaching, and special pro events.

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