SAM Lead - ApTask

About Client:
Client is an information technology and business process outsourcing company. It provides a range of IT services and solutions to clients worldwide, including application development and maintenance, digital transformation, cloud services, automation and artificial intelligence, enterprise solutions, and quality assurance and testing.
The company serves various industries such as banking and financial services, insurance, healthcare and life sciences, manufacturing, retail, consumer packaged goods, and travel and transportation.It has a strong focus on emerging technologies and digital innovation. It leverages technologies like robotic process automation (RPA), machine learning, natural language processing, and blockchain to help its clients enhance operational efficiency, improve customer experience, and drive business growth.



Rate Range: $80-$90/Hr
Location: Mclean VA; Plano TX (Hybrid)



Job Description:

• In the day to day, you are likely to be involved in leading team to deliver software license reviews for software vendors and addressing end user customer needs including SAM tool implementation or configuration, maturity analysis and road maps, preparation for ELA renewals, optimization of both perpetual license and SaaS spend, providing audit support and delivering ELP managed services.
• This position is integral to the success of the SAM Program as it will direct and report on the overall service health, on-going initiatives, and guide the day-to-day operations of the team.
• The ideal individual for this position has natural leadership skills, a proven track record across a multitude of Publishers, understands the complexities of licensing in a global environment and can effectively and collaboratively work across numerous internal departments and external partners.

• Provide strategic leadership of the SAM service
• Establish SAM process measures and targets for the department
• Ensure SAM department and resources are aligned with technology organization's strategic vision
• Establish and communicate the process mission, goals, and objectives to all stakeholders
• Documenting and maintaining required SAM processes, policies, and procedures
• Produce and deliver powerful and expressive PowerPoint presentations, often to explain highly complex software licensing models, metrics, and implications to a myriad of stakeholders, often with conflicting priorities and agendas, in a clear and simplistic manner
• Resolving cross-functional disconnects and issues that arise
• Monitoring, measuring, and reporting on the effectiveness of the SAM process to senior management and key stakeholders
• Identify continuous process redesign, improvement opportunities and projects
• Internally align with key stakeholders to develop relationships for proactive software management
• Lead efforts to create process and work instruction documents across the software landscape for consistent and measurable output
• Align with internal departments (Procurement, Vendor Management, Legal, etc.) to ensure all aspects of software license and compliance management are captured and reported as required
• Interpret software license agreements (extracting key management criteria) and evaluating the impact to the overall organization/strategic direction
• Make recommendations to Sr. Leadership on ways to streamline and improve practices that impact SAM efforts
• Lead and assist with key SAM initiatives as defined by the Client

• Consulting customers regarding SAM project requirements
• Interaction with customers to troubleshoot and solve configuration issues
• Creating SAM technical and functional documentation as per requirements
• Supporting and training of internal SAM Technical team members and customers
• External technical and project coordination with customers and SAM tool providers
• preparation of license compliance reports for Tier 1 software vendors
• Methodical Competence:
• Strong Analytical skills
• Strong Logical skills
• Skills in IT business process analysis
• Written and verbal communication skills
• Proven researching ability
• Functional /Technical Competence:
• Good knowledge of Information Technology
• Strong licensing knowledge for at least 3 – 4 Tier 1 Software vendors is a must
• Solid understanding of IT environments and infrastructure (Infra and Networking)
• Knowledge of CMDB’s, and Software Management tools / will be beneficial.
• Understanding of Active Directory, User Management, working with Citrix, VM, Windows Server Administration etc. is a must.
• Experience with other platforms such as IBM, Unix, Linux, Mac is a plus

• At least 10-15 years of proven experience in the field of SAM and IT Asset Management
• IT Asset Management and Discovery Tools experience, preferably the top ones such as Brainware (Spider), Service Now SAM Pro, Flexera, Snow, Aspera, IBM Tivoli, Client Asset Manager
• Experience interpreting licensing terms and conditions
• Full-Time Graduate in Computer Science / Information Technology / Equivalent diploma in IT.
• Excellent communication skills
• ITAM certification. Candidates with SAM Certification is (preferable)

• Outstanding ability to think creatively, and identify and resolve problems
• Motivate & inspire team members
• Keen on detailing and logical reasoning
• Maintain healthy group dynamics
• Provide guidance to the team based on management direction
• Ability to professionally interact with people of diverse cultures and regions
• Ability to juggle multiple projects/activities simultaneously
• Create an environment orientated to trust, open communication, creative thinking & cohesive team effort.
• Recognize & celebrate team & individual accomplishments & exceptional performance
• Strong presentation, communication, organization, multitasking, and time management skills
• Strong networking abilities

About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

If you have any concerns or queries about your personal information, please feel free to contact our compliance team at businessexcellence@aptask.com .