Santa Cruz Vet Specialty Customer Service Representative (Day and Swing) - PetVet Care Centers
Santa Cruz, CA
About the Job
Pacific and Santa Cruz Veterinary Specialists Client Service Representative:
Exciting opportunities available to join a busy 24/7 Emergency and specialty practice. At PSCVS we have 10 plus emergency doctors, 2 criticalists, 4 board certified surgeons, 3 internal medicine doctors, 1 oncologists and a part time cardiologists. If you love advocating for patients as much as our team does, as well as learning new things daily (we always have interesting cases) then we are the team for you. Take a walk on your lunch down to the park or a short drive to the beach where you can sit, enjoy the sun and take time for yourself. Our client service representatives play a vital role in establishing and maintaining a productive relationship between the hospital and clients. Acting as a link between clients and the medical team, the client service representative communicates with clients and assists them, in person and over the phone, in financial transactions, appointment scheduling, and other tasks in response to the client's needs. The client service representative may also contact clients to pass on communications from medical staff or to follow up on previous chains of communications. Being a client service representative is a challenging and rewarding job. You are the first person to engage with the clients as well as they last. The CSR leaves a lasting impression on our clients and helps to build the patient client bond with our practice.
PSCVS was founded to provide high quality, specialized medical care to companion animal patients. Our practice is dedicated to serving the veterinary community as a partner in total patient care. Our staff is committed to providing compassionate and thorough medical care that meets the needs of the patient, client, and referring veterinarian.
The ideal candidate would have previous veterinary experience, must be able to work a weekend shift, have excellent communication skills even when dealing with difficult situations.
At PSCVS we offer:
- Competitive rates and compensation based on experience with paid time off (FT team members)
- Medical, dental, vision and prescription drug benefits for you and eligible dependents
- 401 (k) plan
- Employee pet discounts for FT and PT
- Employee assistance program
- Versatile hours (Day and swing)
- Yearly scrub allowance
PetVet Care Centers, Inc. is one of the nation's leading operators of veterinary hospitals for companion animals. The company operates over 450 hospitals across multiple states and employs over 11,000 people including over 800 veterinarians. Since its inception, PetVet has been structured around a model that is focused on developing a partnership between the hospitals and the company and providing the highest quality medicine and service.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
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